June 2022 by Eric Gladman
Great telephone service as usual delivery never a problem, great company to deal with ?
November 2021 by Ross Faulkner
Mel. Adam, louise are so so nice I always go there first before anywhere else. they are above and beyond all other shops I use and they deserve a bonus and gratitude
August 2021 by Philip Cox
Good quality materials and a friendly delivery driver. (two stars)Warning: Don't make verbal agreements regarding out-of-stock items and replacements.I was advised a certain item was out-of-stock and was informed it would be replaced with a different item and Buildbase would cover the small extra cost (good customer service) as the item length was longer than my original order. On the delivery day this was changed and fewer quantity was delivered to soak up the length difference. I rang to discuss the matter and I was argued with rather rudely, even though I stated my case in a friendly manner. This resulted in me the customer actually receiving less timber over all.14 lengths of decking at 4.2m = 58.8m12 length of decking at 4.8 m = 57.6I ordered 14 @ 4.2 but received 12 @ 4.8.That's a 1.2m reduction in timber at the same cost.
July 2021 by john shelly
Great service and always have products i need, always a pleasure dealing with mel on the desk.
July 2021 by Maureen Newbury
Very good, well polite people thank you
July 2021 by Richard French
Good service helped load car up aswell
June 2019 by Mark Howells-prescott
Great place helpful staff.
April 2019 by Matthew pound
Dealt with Scott great help and very good customer service wasn't waiting long
March 2019 by Chris Rexworthy
Brilliant place with top management.
October 2018 by Midsomer Bathing
Staff experienced and knowledgeable. Just had re furbish so very clean and tidy. Good for most building materials.
January 2018 by Chris Brice
Helpful staff, sorted me out, thanks.
August 2017 by Robert Sims
Absolutely shocking place .
Lazy and work shy and 2 top it off there toliet is broken so they have all got to go home for a number 2 unbelievable.
June 2017 by Tony Marland
Very helpful and friendly service from all the staff and management
