December 2023 by Trevor Sleath
Great selection of books and magazines
September 2023 by Barrie Carr
I sent my mother in to send an item to the Philippines via DHL and they sent her to the post office and now my package still hasn't arrived 7 days later. The staff didn't want to do the job. My mother is 76 years old and didn't know any better. Lazy attitude and poor service.
January 2023 by FISH4JUNK
Friendly and helpful staffSome shelves were empty looked like It was shutting down
December 2022 by Samuel Rushton
inside of the door particularly at the back looks very dirty and items are missing form shelve or very scruffy looking, including a laminator on display covered in dust . lots of items missing tickets. manager in a blazer and turtle neck stood just chatting and laughing with other colleagues
July 2021 by Jason Naylor
James was a great help and a credit to the store. The manageress was very helpful. Very pleasant experience. Great staff and book selection.
October 2020 by Luke Pearson
Every week I use too shop hear to buy Gift cards or DVD'S. Gift cards such as Steam vouchers or Nintendo E-shop cards. Awesome shop not a bad store to visit to buy items at.
October 2020 by Ben Ogilvie
Went in to get some chocolate. Had a huge selection in the area while you queue with plenty and deals and offers. Had a large range of stationary too and as well as general office supplies such as paper and pads. Also had plenty of little gift ideas from gaming and digital vouchers to little rubbers and craft supplies.
July 2020 by Theo Whinney
It?s got all the stationary you could ask for although there aren?t many staff around, not the best organisation, and quite expensive
July 2019 by Louise Denny
Great shop with good range of products upstairs and down.
July 2019 by Andrea
Quick shopping trip for art supplies. Very happy with the products.
July 2019 by Shelly Bowles
It's a shame no one stops customers reading the magazines - if you want to read it, buy it!
July 2019 by Freckles Aviation
Good selection but very expensive - £7.99 for 3 rolls of scotch sellotape
July 2019 by Ann Hayes
Love this shop they have their xmas stock out
July 2019 by turtle changes
Can get a lot of school equipment from here and some good books
July 2019 by Eddie Farmer
I just had a bit of an annoying experience at this branch. Yesterday I presented my love2shop gift card to the staff member before we put anything through because I know they can be a serious pain but she said it was fine and they accept them. We followed all the instructions of how it should be put through, I knew what my balance was and all the items I was buying were permitted items for the card. She tried everything but could not get it to go through and eventually apologised and said I would have to come back the next day (a Saturday) when the manager would be in. So I did, explained my situation to the till staff and one of them fetched the manager. I was surprised when he arrived because unlike all the other staff he wasn't wearing a uniform or anything to show he was the manager, he was in a T-shirt and jeans. He immediately told me they didn't accept the cards, only the vouchers. Which I now realise is listed on the love2shop website, and even though I checked everything else I didn't realise the cards can be used at far less places than the vouchers, and Smith's is not on that far shorter list. This is my mistake. But I was told I could use it when I first presented it, so while paying for the items with cash instead I asked the manager if he could put out a bulletin reminding his staff to tell customers love2shop gift cards cannot be accepted. He got a bit surly at this, and generally seemed not to have much experience talking to customers which is odd for someone in a management role. I don't know why he had decided that wearing a uniform was only for his staff and not for himself, which also gives the impression he is above taking a turn on the till. I'm also not sure why the cashiers had been left without anyone in a management role to ask questions to when I went in yesterday. I feel bad for them, I've done many years in retail and I know you need supportive and competent management to get by in these jobs. The 3 stars are for the cashiers, they did great, also as a branch this is fine, stock is good etc.
