Lovely service form Toby and Becky with my issue. They were patient, kind and professional.
February 2025
An utter disgrace- brought in ID and LPA documents to resolve various issues on my mothers account. Was fobbed off by a staff member who said they are a retail outlet, not customer service and can’t do anything useful at all. While there an elderly gentleman came in to ask for a little help with his phone. He was quoted... read full comment
July 2024
My phone died a sudden death, and I went in to ask about repairs/an upgrade. I don't think I've ever encountered a more rude and unhelpful salesperson.
I was made to feel pathetic for not being able to rattle off my bank account number to verify my identity. As my bank don't print it on the card and I couldn't get... read full comment
Visit us in 40, Old George Mall Salisbury to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.