October 2023 by Roxii
Very poor customer service.Upon entering your store I was met by a short que of people waiting to be served. I joined the que and began to wait patiently.The woman on the till finished serving the people prior to me and so I took my place at the front.I just placed my electric key on the till and was about to ask for it to be topped up when the woman on the till completely ignored me to pick up the ringing phone.I was left waiting at the till for 5-10 mins whilst this lady discussed details of a lady?s paper round and began taking personal details. With 2 young tired children with me and a bus we was due to catch this was poor customer service.I think this is completely unacceptable. I had been waiting a long time to be served and I am a paying customer physically in front of your staff. I should have been priority. The phone call should have been left until she had completed serving people in the que. I could hear all the personal details of the lady on the phone as she was reading out her address and issues right in front of me.I took my electric and went elsewhere.I definalty will not be returning.Teach your staff some manners and how to treat customers properly and in order of priority.
February 2023 by Alan Smalldon
For the last two Saturdays they have failed to deliver newspapers, 1st Saturday they refused to answer phoneThis Saturday a very negative person answed and told me the round was lateIt is 21.00 and still no sign of newspaperShocking service ,why lie ,if you have a problem tell the truth ,don't bullshite
November 2021 by Chris Bergin
One of the only places in Salisbury that knows how to do cash deposits for online banking (like Monzo)!The lady behind the till was very friendly and left a smile on my face, such a great store in the heart of the city. ?
December 2020 by Sarbec69 Thornton
Another fantastic delivery
December 2020 by Murial Tomlinson
Re paper delivery.Wrong paper delivered yet again and line busy from 8am and still at 10.57amRubbish customer service if unable to tell anyone.
September 2019 by Mike Gurd
Cigarettes are cheaper
