March 2024 by ivan panayotov
Very good quality clothes!
December 2023 by Stuart Macmaster
Great service and good prices
April 2023 by K
We were visiting Salisbury and popped in as there was a sale on. I am a regular at mountain warehouse at our local store, online and if passing one whilst on our travels. We popped in and my grand daughter saw a t shirt she liked she and so tried it on, it was perfect fit so I said she could have it as an Easter treat I also picked up some trousers for myself. When at the till a very polite young lady (Matilda on her name badge) served us, she was helpful and offered us other items in the sale. A credit to the company. As she processed the sale it became clear that the price on the item was different to to the price coming through on the till. An older lady said (couldn't see her name badge but possibly a senior store assistant) in a rather aggressive tone "what's the problem, the girl explained and the the lady said its been marked up wrong. She then turned to me and said its been marked up wrong and asked where I had it from. pointing to the area and the sign on the end of the row clearly marked 50% off she went over came back amd that's not in the sale . She then refused to sell the item at the advertised price and went back to the area and removed the tickets. It wasn't as much the what she said but the aggressive tone and attitude that came with it. There is a way of speaking to customers and she certainly needs training on this. Not the standard of service in Salisbury that I get in many other mountain warehouse stores.
July 2022 by martin namakhuwa
Made a returns without any problems at all.
June 2022 by David Michael M. Eaton
I like this Store. Friendly helpful staff and a good range of affordable outdoor clothing, footwear, gear etc. You probably won't find the high end brands but you are not paying the high prices either. I'd say they are aiming to provide reasonably priced stuff for the average family and not "professional "outdoor climbers/ hikers/ cyclists. Bargains to be found if you choose carefully. If you want to spend a night on the summit of Ben Nevis - then go to Blacks or Ellis Brighams. Go in and have a look around.
June 2022 by Johann Larch
Nice Price 70% off
May 2022 by David Michael Eaton
I like this Store. Friendly helpful staff and a good range of affordable outdoor clothing, footwear, gear etc. You probably won't find the high end brands but you are not paying the high prices either. I'd say they are aiming to provide reasonably priced stuff for the average family and not "professional "outdoor climbers/ hikers/ cyclists. Bargains to be found if you choose carefully. If you want to spend a night on the summit of Ben Nevis - then go to Blacks or Ellis Brighams. Go in and have a look around.
March 2022 by Luke Smith
Always worth a browse for some last minute going away bits and bobs and usually at the best prices in town for outdoor gear.
February 2022 by Michelle Christopher
I had a pair of waterproof trousers that were stitched incorrectly. I kept forgetting to return them for over 12 months and I had no receipt but when I took them in and explained, the gentleman who served me exchanged them for another identical pair with no quibbles at all. Thank you. Highly recommend this site.
December 2021 by Fran-Kitty Ayers (RazzleDazzle)
Purchased great offers over black Friday, friendly staff hassle free shopping
September 2021 by David Clark
I went in and got exactly what I had in mind. The Sales are always good in there, either a 70% or a 50% but the kit is good quality. Not Rab or Northface quality but better then the budget Karrimor. Its good kit, especially if you want to kit out the kids that will inevitably grow out of, for cheapish... Friendly and helpful staff that will go out thier way to help you.
September 2021 by Emilio Di Pietro
Very poor customer service...absolutely no help from shop staff and a cashier obsessed with getting customer's email addresses.
March 2021 by Christopher Higton
Really helpful staff and a huge range of clothes and outdoor equipment, great prices and accepts the blue light discount card.
September 2020 by Teresa Scrase
I only went into Mountain Warehouse to have a look around to get some inspirations but I left with a lovely coat for my niece for Christmas. I know she's going to love it as it's got unicorns on it.The staff on duty were very professional.
