Hardware Stores in Salisbury, Wiltshire

“I recently visited Screwfix in Churchfields, Salisbury, and I'm delighted to share my positive experience. The staff, including Harry, Helen, Amelia, Mark, and Molly, provided fantastic help and guidance. Their expertise and friendly assistance made my visit enjoyable. Thank you for the outstanding customer service!”

“I'm not surprised to see most of the other reviews are about how good Lulu is at her job, never come across such a genuinely helpful employee anywhere, she was brilliant in every aspect.Unfortunately the delivery was a real faff, and I was back and forth from work to accommodate Topps tiles rather unorganized delivery after only half the order was delivered. They did send the other half later in the day but it was very last minute and I had to rush home from work to ensure I was in.I was promised a discount by one employee due to the inconvenience of 3 people taking the afternoon of work to get on with the install, only for us to then return to work, and be told the rest of the delivery would arrive within an hour... mad rush!!!Rather blunt manager that they then wouldn't be able to do anything due to inconvenience caused, was being told one thing by one person and something else by another..Lulu is the reason for still leaving 5 stars, and they did rectify the delivery but communication wasn't good from the delivery team.”

“Needed one ‘lock nut’ five minutes before they were due to close, and Norman remained open for me, and was helpful, knowledgeable and accommodating. He went the extra mile to look after me.”

“Best & Cleanest Toolstation arround !The Manager Martin , such a hard working friendly Person .He goes beyond every Customers needs and is allways happy to help . His Customer Service Skills are 15 out of 10He’s an Asset as a Teamleader !Thank you for making my Shopping Experience fun and I leave with a smile :-)”

“Really helpful staff able to give advice. Large range of products in store & they're happy to order from other stores or direct to where something's in stock.”

“Meant to post this some time ago. I had a complex garden project, that required many different materials/sizes/quantities.(Not being an expert), I was guided by the kind help I received from Ryan.The communication was fantastic, and Ryan also helped me return some surplus materials too.Amazing customer service from start to finish. Thank you Ryan! I will definitely return in the future.”

“On a wider retail park, access to Wickes is just off a roundabout. Large car park shared with The Range. Generally tidy and clean. Trolleys are available under a trolley cover. The entrance has special offers and across the store there are good stock levels. There are staff wondering around and those I spoke to were friendly and knowledgeable.”

“I would like to say that Mr N Gale is an amazing customer service representative who is kind patient and says sorry for keeping people waiting with real sincerity. Total star”