March 2025 by Steve Smith
Booked MOT for 5 March. It expires on 8 March. Took day off work to take car in. Received text at 10am to say the MOT had been moved to 12 March. Expected me to be completely fine with the last minute change and got grumpy when I asked if there was anything on or before 8 March.
March 2025 by Linda Stephens
Easy click & collect from start to finish
February 2025 by Joe Corley
I went to Halfords in Salisbury to get some chips in my windscreen repaired. Paul completed the job quickly and was a real pleasure to deal with. He suggested I sign up to Halfords motor club, as this would actually save me money on the job and now means I get a free MOT and a few other freebies and discounts. Can?t fault the service at all. Thanks Paul!
February 2025 by Richard Sheehy
Provided and fitted two new batteries to my 4x4 great service!
February 2025 by Petersam Wright
A friendly and positive experience.
February 2025 by Kevin Sullivan
Good transaction with staff happy to help and advise and helped me make the purchase that i couldn't complete on line - full marks Salisbury
February 2025 by Wendy Perry
Quick and friendly service from Sam Kyle who fitted a new battery for me - all done in 20 minutes.
February 2025 by KIRSTEN MCLACHLAN WEBSTER
TBO was brilliant when we went into the Salisbury store. We visited to try out bikes a few weeks ago and TBO helped. We then ordered everything online. Today we collected the bike and TBO adjusted it to my son, sorted out a helmet and made sure he was safely on the road. Hats off to TBO for his help!
February 2025 by Carol Curtis
Hi I want to complain about salisbury halfords as my son took his electric bike for a free check up and did not expect my bike to come out with saddle not tighten and chain guard wasn't put back on and they did not do the 32 check things as they should do therefore I shouldn't expected my bike to come out with no chain guard on and saddle down loose therefore I didt like the attitude from the staff who done it shouldn't be there working or employed his name was kye who done his bike who spose of done the check thanks
February 2025 by Freda Southern
Booked a Halfords free battery assessment service, was excellent. Reading showed I did need a new car battery, absolutely no problem now starting car. Thank you very much to the gentleman who served be; excellent customer service.
February 2025 by Chris Gilbey
It's not often I feel that someone goes over and above their work duties but yesterday at Halfords Salisbury, the kind staff member tackled a really obstinate headlamp bulb changeover on my Jaguar XF that has previously been difficult enough to actually have the job terminated halfway through, and had to have Jaguar sort it.
Yesterday, Paul wouldn't be defeated, and despite an almost impossible access point under the left wheel arch, covered in mud, he finally found the near impossible bolt to unscrew the headlamp unit, and completed a particularly uncomfortable, back bending manoeuvre, with a smile, patience, and tremendous self encouragement.
Thank you so much, I would have given up after five minutes, he stayed at this problem for what seemed ages, realistically twenty minutes plus.
10/10 and thank you so much. You are a great asset to Halfords.
All best wishes, Chris.
February 2025 by Suzanne Dunks
£20 just for fitting 2 light bulbs! That was just a fitting cost and didn't include light bulbs. Absolutely extortionate price!
February 2025 by Chris Shering
Click n collect confirmation message for order placed never arrived. After a week of waiting and from Halfords making it near impossible to speak with a human over the phone I went into store and was told items were ready for pick up a week ago.
February 2025 by funny funny
Helpful staff
February 2025 by Matthew James Pearce
Michael at Halfords exceed expectations with his customer service today, going above and beyond to help resolve my issue with a flat battery. He offered genuine advice and real solutions, delivering a timely resolve. He is an asset to the store and the company.
