August 2023 by George K
I went to buy some presents for my parents anniversary.Ilias was extremely helpful and overall was a great experience.
August 2023 by Manuela Veneti
We had a wonderful experience. Ilias was extremely helpful. We would recommend it to anyone.
July 2023 by Connor Blackwell
Ilias was extremely helpful today in removing my links and also ensuring the perfect fit, date and time. Would recommend.
July 2023 by GutCaandy
Bit over-the-top salesman who is clearly very passionate! Might not be for everyone, but we found it amusing. We made it clear we were not going for a crazy-expensive ring, he tried once but understood that i was not going to give in and left it at that, trying to find the best option for our budget, which he did. He made us feel welcomed and looked-after. Ordered us the correct ring size in without any additional charge as well. Definitely an experience we will never forget ;) Thank you :)
July 2023 by Steve Hunt
Visited Salisbury store yesterday purchasing a Citizen watch. The product knowledge from male and 2 female staff members in advising me was excellent. Customer service was outstanding. Staff made me feel comfortable and informed in my purchase. Highly recommended.
July 2023 by Jasna Fletcher
A lovely store in Salisbury and Ilias provided expert professional assistance during our purchase. Quality jewellery and beautifully presented and wrapped.
June 2023 by Nik A
HIGH PRESSURE SALES! BEWARE! I have been to many Ernest Jones stores before while looking for a ring. Now me and my partner want a pair of rings we went here..... the guy today tried to pressure us into buying the rings he wanted us to buy then kept pushing that he can give us a discount for this and that. Then started making presumptions on what I can afford. This is terrible service. Won't be coming to this store again.
June 2023 by Karolina m
Great customer service, I needed to buy a watch for my son, the gentleman who served us was very polite and helpful, I forgot his name but I remember he?s from Greece! Thank you for your help ?
May 2023 by AJAY RAJ RAJ
Excellent service. Highly recommended
April 2023 by Marcus Docksey
Staff truly helpful and wonderful. Helped us pick out some lovely rings for our anniversary. Thank you all
April 2023 by Ahmad Ghazal
Very professional ? the team is very helpful and know what they are doing.Great experience ?
April 2023 by ilias geros
Very good. Very friendly and helpful staff. Profesional and knowledgeable about their work. Highly recommend for your next purchase.
March 2023 by Konstantinos Tsampiras
Super service, no pressure but so helpful you feel you want to go back for all your purchases.
March 2023 by Claire Brand
I am always made to feel welcome at Ernest Jones and given the best of assistance. The staff are extremely helpful and professional, and always happy to go that extra mile for me, continually providing a 1st class experience on every visit. Full marks all round for exemplary customer service!!
March 2023 by Sue Malone-Crossman
Advised to take out an insurance policy with the bracelet! It's not a ringing endorsement of the quality of their jewelry. The bracelet had already broken after 2 days and been replaced - which to their credit they did without quibbling as a goodwill gesture - as they should although it was suggested the bracelet had got caught on something which it hadn't, it just fell apart. Clasp on replacement is SO stiff I couldn't undo it.
