August 2023 by Chelsee
Very small poor selection of wrapping paper.
August 2023 by Gilly G
Fab shop!
August 2023 by Paul Davey
Good selection of cards at a reasonable price.
June 2023 by Gordon Longmore
A very good shop who sells cards ?? for every occasion. Well done ?
June 2023 by Paul Davis
Exceptional service, great value for money and people who actually enjoy what they are doing and it shows
August 2022 by Thomas
Got a birthday card for 99p, friendly staff, quick and easy to shop.
July 2022 by Marisa Laura
Yesterday I bought a helium balloon and I was given (without any other offer) two light weights so the balloon wouldn't fly off. The balloon was for our daughter and after giving it to her, I realised that it wasn't heavy enough so went back to the shop to get more of those. The employee first questioned why I hadn't bought a heavy weight (which I wasn't offered) and then when I accepted to buy the heavy weight she was clearly annoyed that I asked to keep the other light weights. She was quite rude and said that they do not give those for free (when they gave them to me???) This may seem very pettish but when your daughter is younger that 2 years old and all she wanted was the balloon and the weights, it's just not nice that someone gets so inconsiderate and makes such a fuss about something so small. I had to give back the light weights which didn't go down well with our daughter. Customer service was not at heart and I didn't appreciate how I was treated.
July 2022 by Former MZJC Limited - now dissolved
Yesterday I bought a helium balloon and I was given (without any other offer) two light weights so the balloon wouldn't fly off. The balloon was for our daughter and after giving it to her, I realised that it wasn't heavy enough so went back to the shop to get more of those. The employee first questioned why I hadn't bought a heavy weight (which I wasn't offered) and then when I accepted to buy the heavy weight she was clearly annoyed that I asked to keep the other light weights. She was quite rude and said that they do not give those for free (when they gave them to me???) This may seem very pettish but when your daughter is younger that 2 years old and all she wanted was the balloon and the weights, it's just not nice that someone gets so inconsiderate and makes such a fuss about something so small. I had to give back the light weights which didn't go down well with our daughter. Customer service was not at heart and I didn't appreciate how I was treated.
June 2022 by MZJC Limited
Yesterday I bought a helium balloon and I was given (without any other offer) two light weights so the balloon wouldn't fly off. The balloon was for our daughter and after giving it to her, I realised that it wasn't heavy enough so went back to the shop to get more of those. The employee first questioned why I hadn't bought a heavy weight (which I wasn't offered) and then when I accepted to buy the heavy weight she was clearly annoyed that I asked to keep the other light weights. She was quite rude and said that they do not give those for free (when they gave them to me???) This may seem very pettish but when your daughter is younger that 2 years old and all she wanted was the balloon and the weights, it's just not nice that someone gets so inconsiderate and makes such a fuss about something so small. I had to give back the light weights which didn't go down well with our daughter. Customer service was not at heart and I didn't appreciate how I was treated.
May 2022 by marione Dunford
Great shop for all things celebrational, great choice of cards, gifts, wrapping paper balloons, badges, banners, great service too
January 2019 by Bekki B
I like the Card Factory good choice and fair prices shame the Salisbury shop is tiny you wouldn't want to try and swing a cat !
March 2018 by Lynne Powell
Very helpful staff. Cheap cards. Will shop again