October 2023 by matticace
Cameron very helpful getting cash out with the app (don?t carry my wallet around anymore in case of losing it, so didn?t have my card). ?Was worried it would be a ?computer says no? situation, but far from it, thanks to Cameron ?
January 2023 by Harry Man
Thank you to Vivian, Lisa and Portia and the staff at Barclays today for helping my elderly mum find what she needed to do with her mobile for banking. Top service - very happy mum - H
July 2022 by Jason Race
My mum has a fall and the staff were all very helpful. I can't thank then enough
April 2022 by Conrad 1907
Going to change my bank from Barclays to somewhere who will help me every time. Working 5 days, Thursdays the branch is closed. I don?t need to talk about the counter. When people have business accounts to pay in some cash with coins, how they will do that, when the counter is Closed. ?Saturdays counters are not open.? Well why are you closed on Thursdays?
April 2022 by Matthew Taylor
useless. 4 hours on hold and no answer, went into local branch to get a member of barclays staff moaning they have to work over time, rude and sarcastic staff
September 2021 by Sarah Tribe
Barclays bank is Europe?s most prolific investor in fossil fuel projects. In fact, they?ve increased their investments in extractive projects in recent years. On their website, Barclays says its ?purpose? is to ?deploy finance responsibly to support people and businesses.? Can you explain how spending £104 billion on fossil fuels is ?responsible?, when climate breakdown causes 150,000 deaths each year? On their website, it also says that ?Barclays? success is judged by how they act responsibly for the common good and the long term. How is contributing to 150,000 deaths a year ?responsible?? Their CEO was paid a £4 million bonus in 2020. On the website, it also says that Barclays provides assistance for people going through difficult times. In 2020, 55 million people were displaced due to climate change. Does Barclays provide support to their customers when they?re affected by extreme weather?
July 2021 by Sean Richardson
Nothin
July 2021 by John Comparelli
disappointing to say the least
July 2021 by Alice Bentley
Useless if you need to speak to someone at the counter and work full time 5 days a week. They don't open the counters on a Saturday. Pretty unfair
July 2021 by Paul sparks
I have ALWAYS found the staff most helpful & supportive in every way!I would like ? to make particular mention of Naomi & Charlotte who are real stars ?? & really understand me with my difficulties of my mental health issues & Asperger Syndrome!Truly a great ? team at this bank ?!
July 2021 by Heather Vincent
Appalling customer service from a bank I have been with for over 30 years. Meet and greet staff at Salisbury branch need to learn some manners and be more polite. Never have I been treated so appallingly as I was today. Rude at best, patronising at worst.
July 2021 by Wilfred Rhodes
Barclays is amazing. Someone tryed to get into my account over Christmas and they were straight on it. Well done Barclays you and your staff are lifesavers, literally ?????
July 2021 by antonio facente
The ladies who work in Salisbury's barclays bank are unable to help you. Such an important bank should have more competent people to help the customer. Problem solving = zero
July 2020 by Jennifer Gray
1 star is the lowest I can go, absolutely disgusted in the service received in branch and via telephone, only helpful depart was complaints who were very understanding. After being told I had a 15minute slot where I could be late (via customer service), due to running late (newborn and disability). My husband ran ahead and was there between the 15 minute gap to be told it was 10 minutes so we were then 2minutes late and they would not accommodate and told us no!! The journey for us to this branch is 30 minutes. However complaints handled it very well.
July 2020 by SM R
Absolutely shocking, nothing but incompetence and no customer care.
