March 2024 by Jinny Matters
Giving up on Waitrose. Over to M&S and Morrisons from now on. After almost 50 years of being faithful to John Lewis and Waitrose. They don't do customer service anymore.
February 2024 by Gerald Barry
Nice small shop, vegan and vegetarian options small, but OK
February 2024 by Tracy M
Melksham store has very friendly, helpful staff, good place for quick shopping trips.
December 2023 by Elizabeth Trim
Always good quality
October 2023 by Eakan Gopalakrishnan
The best staff! So helpful whether it is for returns or for finding those things you don't usually buy! Love it!
July 2023 by Peter Buck
Fairy busy but no queue Sat 3pm
July 2023 by Zara Hussain
Went into Waitrose with my younger sister and was stalked by the security guard. She watched us from the moment we stepped into the store and to the water isle. She watched us the entire time and was so close that I thought she was lingering to assist me as what we were looking for wasn?t stocked however, after asking her, she responded very monotone ?I have no idea? 3x and rudely, clearly indicating she did not want to help. She told us to talk to customer servicr and followed us there and back (not leading the way) and continued to watch us choose our water - it was very uncomfortable and unnecessary and can be considered profiling especially, when there was absolutely no reason to be suspicious and others were shopping. we were the only ones being watched during our entire purchase, even up until I placed my card on the reader. I haven?t experienced this in any other Waitrose and really do not know why we were watched that intently. I do not appreciate being made to feel like a criminal or being singled out for whatever reason... By all means do your job but have sufficient reason to personally follow and watch customers. Very offputting and uncomfortable.
July 2023 by Phil Knott
Decent store and nice people. Just need to improve your signage for your self checkout, I queued at a normal till unnecessarily.
July 2023 by Z
Went into Waitrose with my younger sister and was stalked by the security guard. She watched us from the moment we stepped into the store and to the water isle. She watched us the entire time and was so close that I thought she was lingering to assist me as what we were looking for wasn?t stocked however, after asking her, she responded very monotone ?I have no idea? 3x and rudely, clearly indicating she did not want to help. She told us to talk to customer servicr and followed us there and back (not leading the way) and continued to watch us choose our water - it was very uncomfortable and unnecessary and can be considered profiling especially, when there was absolutely no reason to be suspicious and others were shopping. we were the only ones being watched during our entire purchase, even up until I placed my card on the reader. I haven?t experienced this in any other Waitrose and really do not know why we were watched that intently. I do not appreciate being made to feel like a criminal or being singled out for whatever reason... By all means do your job but have sufficient reason to personally follow and watch customers. Very offputting and uncomfortable.
June 2023 by Stephen Zalick
Friendly and helpful people work there. Always happy. I always enjoy my shopping there
June 2023 by david reeve-jones
Super place to be able to click and collect John Lewis packages with helpful staff and good parking.
June 2023 by K. P.
Small shop in the center of the town. Prices higher than competitors. Overall good expirience
June 2023 by JJ McCormack
Very rude staff asked if they had anything in the back staff rolled eyes and walked away
April 2023 by Paul Covacic
Friendly staff. Worth a visit
March 2023 by Stella Jales
Only place around where I can buy fresh fish. Lovely quality of trout,, fresh and a good size. Very tasty.
