February 2024 by Abbi Dicker
I normally use Great Somerford office but when I?m running late have the displeasure of needing to send parcels here. I have never met such rude women who love to make life difficult. I took a heavy parcel in with £55 postage on it and they refused to send it claiming it was too big. Next day I took it to Great Somerford who said that it was well within the size and weight and gladly accepted the parcel.
October 2023 by Artur Drops
Number is not recognised. Parcel had not been delivered. Tried to call other RM numbers. No way to speak with human on all lines. At the shop I've been told to call helpline. Joke. I'll never use Royal Mail again.
March 2021 by ChrisG-966
I have always found Malmesbury post office to be well staffed, helpful, efficient and operates really convenient hours. Thank you Malmesbury post office, keep up the good work.
April 2020 by AlisanneB
I was quite surprised to read the review from a customer who clearly had experienced bad service at this branch as I specifically came here to report how helpful and friendly the staff have been whenever Iâ??ve been served. At a time where everyone is under more pressure than usual due to the Coronavirus crisis I have been using the CO OP store the most as itâ??s been much more accessible than anywhere else and the staff in store and in the Post Office have been outstanding in their welcoming and helpfulness, always greeting and serving with a warm smile.
July 2018 by GeoffreyS-27
Have been using this Post Office for years and never cease to be amazed at the attitude of the staff employed there. They are, almost without exception, rude, obstructive and unwilling to co-operate with customers on anything but the most straightforward tasks. If there were an alternative, it would be used by the majority of the towns population as everyone I have asked, agrees with my opinion. It is about time the Post Office sent all their employees, including managers, on a customer relations course and made then realise their salaries are paid by their customers! NOT the other way round. Disgraceful operation
