October 2023 by Rachel Gilmour
From our first visit Matt@Jones & Co was extremely professional and very helpful. He sourced products from other suppliers and went over and above to help us get what we wanted. He always responded promptly to queries we had. I would 100% recommend Jones & Co to anyone wanting bathroom products. Excellent value and customer service.Service: Remodeling
August 2023 by Alison Heard
Good service and fully content with Bathroom and en-Suite. Special mention to the fitter (Colin) who was excellent, fantastic workmanship, spot on advice as to completing the job and outlining what would look the best - sound advice every time. Overall very satisfied, good quality and professional service - thank you.
July 2023 by Brian Scamell
Excellent service from initial planning to installation and completion. Totally delighted with our new bathroom!Services: Tile work installation
June 2023 by Mandy Dolan
Have used Jones and Co various times for different jobs and always faultless service, high quality products and good value. Thoroughly recommendService: Plumbing fixture installation
May 2023 by Frank Perks
Knowledgeable and helpful. Lots of good ideas. Well worth a visit
May 2023 by Clive Abbey
Very helpful and great stuff
March 2023 by Philip Watts
We have recently had a new bathroom installation via Jones & Co.We decided to go with a firm like Jones rather than a more high street installer because I have a super busy job and wanted it all taken care of, cradle to grave.My experience is that this was far from the case. The fact that the you need to deal with the plumber and Jones separately does not help.On reflection I have been left feeling that there were not many options/solutions provided or suggested - 1 design and that was it.Numerous things needed to be chased often with slow response. As mentioned this is the opposite of what I wanted.I would however say that the plumber (Fergus) was excellent and made up for the gaps in support/advice missing from Jones.In the end the bathroom was fitted and I and generally happy with it.There were issues with incorrect invoicing at the end.Additionally, I work in a sales and service environment, and would never allow a customer to spend £10k with my business and not conduct any kind of aftercare with the client to ensure they were happy. We have not heard from Jones to check in on our satisfaction since they received payment. Disappointing for a local business that would rely heavily on local recommendations and word of mouth.Again 5 stars for Fergus the plumber!
March 2023 by Margaret Herbert
I always use Jones I known they very experienced and professional .being a lady on my own it is good to feel you are respected and I value their consideration.A old and knowledgeable companyServices: Tile work installation
March 2023 by Sarah Shirley
Polite, helpful, enjoyable to work with. Helped with making choices, loved the design and planning of installation. Felt very comfortable with all the advice I was givenService: Plumbing fixture installation
January 2023 by Susan Brain
I?m so pleased with my new shower room and was impressed by the efficiency and help Jones & Co demonstrated. Their installer worked tirelessly to install it all perfectly. Great job all round.
January 2023 by Kevin Kelly
Great service and quality products. Friendly, helpful and professional all the way through. When a small piece didn?t arrive with the delivery, the company dealt with it immediately and it arrived the next morning on special delivery. Would highly recommend!Services: Kitchen countertop installation
January 2023 by Susan Malloy
Thank you, a wonderful company, friendly helpful staff, I had a problem and the service I received was outstanding. Will be back. Thank you again a very very satisfied customer.
January 2023 by John Gibbon
Brilliant service, quality advice and excellent showroom
January 2022 by brian kerswell
We have used Jones and Co on more than one occasion. Every time their service and advice is spot on. If you are looking for a new bathroom, new kitchen or new bedroom furniture give them a ring. It may well be one of the better calls you will make
January 2022 by David White
Excellent service from start to finish - unhesitatingly recommend.
