February 2020 by LauraH-1689
Urchfont is a quintessentially chocolate box village. With so many villages losing their post offices over the past few years, it is lovely that Urchfont still has one. However, the first time I went in the lady running the post office was having a full scale row with a man, in front of customers, and didn't even apologise, or acknowledge my existence as I waited patiently for the argument to end, and to be served. The second time , she was once again very rude, as if me being there was a real inconvenience. The third, and I have to say, the final time , I checked the opening hours on the web sight, and rushed down to post a parcel, with a quarter of an hour to spare before they closed, only to be faced again with this dreadful woman, who told me she was closed. I explained the internet said she would be open until five, but she said she had an appointment and was closing half an hour early. I asked if I could just post the parcel, and she said "No" and walked off. So unprofessional.