March 2023 by Lawrence Nash
Excellent service
October 2022 by Lee Stuart
Helpful staff .
July 2022 by Ade smith
Very helpful, very quick to answer phone and knowledgeable. Great.
July 2021 by David Dawes
Very helpful will go back and do more business with them
July 2021 by Angela Rossi
Very helpful staff indeed
September 2020 by David Head
Excellent service excellent products always willing to help
September 2020 by louise keen
Very helpful staff.
September 2020 by Stuart Nutt
I was able to buy what I wanted
July 2020 by Zoe Stiles
I had arranged with the nice friendly chap who dropped off a digger back at Jewsons on my way to work Monday morning (full stars for the delivery guy - he was very nice and cheerful and helpful hence three stars and not nil overall) . The guy who delivered the machine said the office opened at 7am and I could drop the key there if I wanted. So I turned up to drop the key off at 7am - tool hire section in darkness, but the main gates were open and the shop door had a sign proclaiming that 'we are open but doors are stiff so pull apart' - I could not open them. Then a chap at the back came to the doors and told me they open at 7:30. I was on my way to work and could not delay for half an hour and I explained I had been told 7am to drop the key, so he told me to drop the key in next door to a man at the sales office (which was indeed open). I went to the office and apologised (even though the situation was not my fault) to the man in the office for being earlier than 7:30am and tried to explain I had been told the office was open at 7am to drop the key off, but could not get a word in much beyond the apology before he barked at me wearing a furious expression that they were shut and not open until 7:30 - what a rude and wretched man! Its just lucky that he was up there all alone - how miserable it would be to have to work in the office with someone who so clearly has no idea how to be polite and pleasant! I passed the key to him finally being able to finish my sentence to explain why I was early; he did not even bother to look at me - he just took it and spat out 'thank you' in a very curt tone. He may have been put out by having to deal with a customer before 7:30, but I was only doing what I had been told I could. I was pretty upset by the whole incident and feel that a bit of customer service training would not go amiss for people such as that obnoxious man - and to think he was in the 'sales office'! You cannot measure the sales you have not made, and with his attitude a multitude of sales have probably been lost.
October 2017 by Tad Pawlowski
Well stocked building supplies and tool hire
August 2017 by Luke C
Artic delivery: plenty of room inside. As you pull in, bear left and spin round. Was tipped in an hour (34 bulk bags)
