August 2025 by Amber
I had an amazing experience with the team and the optician was so lovely! Listened to my concerns and made me feel so at ease with her expert knowledge and detailed explanation of my eyes from the tests!
August 2025 by John Nicholls
Overall excellent experience. The optician was super-friendly, caring, listened, offered good advice, etc. Very happy.
August 2025 by J\u0026K Fulton
Great service as usual by all the staff
July 2025 by Neil S
Efficient triage of issue over phone, emergency appointment arranged for same day, friendly and professional service in store.
July 2025 by David Gale
Every member of staff I interacted with was friendly, courteous and eager to help. Definitely the best experience I have had with Boots opticians.
July 2025 by beman razors
The whole experience started off with a very smooth professionally polished booking followed up with a quick email confirmation detailing all the information about the location, time and contact telephone. On arrival the reception was excellent, and I was quickly informed about the whole processes, which commenced with any delays and before long I was professionally taken through the pre - optician checks and tests by a friendly lady who explained every step of the procedures she conducted. And thereafter, optician Rob invited me to the consultation room, what a wonderful gentleman, very engaging, professional, friendly, respectful and very thorough person who meticulously conducted the testing and evaluation of the test results and made some very helpful recommendations to help prevent further sun damage through avoidable exposure. Rob handed me over to a friendly lady who deals with the finalities of the spectacle?s measurements and selection process who was very helpful. The whole experience was so smoothly done by the staff who in my opinion provided a great service second to none! I would recommend this service to anyone without any hesitation whatsoever!
July 2025 by Lorraine Richards
Excellent eye team who cared about my eye issues and wanted to help me. Felt appreciated as a customer and totally looked after. My eye health mattered to them.
July 2025 by Tony Quinn
I called in on the spur of the moment. However, Gemma was welcoming, cheerful, very professional and eager to find me a prompt solution. She briefly discussed my needs with the on-site optician and they both agreed to carry out a short eye test. Gemma also carried out an emergency repair to a pair of my spectacles. By the time I had purchased a local coffee, Aisha was ready to see me. Again, she was friendly, professional and detailed in her search for the right solution. I have purchased 4 pairs of spectacles from this store in recent months. I wouldn't hesitate in recommending this branch and its friendly professional team. Thank you.
July 2025 by David Figueira
Fantastic service. Very friendly team. Made me feel super comfortable and well looked after.
June 2025 by Susan Huzzey
Staff were kind, caring, professional, anx explained everything clearly. I can thoroughly recommend the Devizes branch of Boots Opticians.
June 2025 by Hillary Maya
Friendly. Honest. Take their time. Nothing is rushed. Excellent service.
June 2025 by J McDuff
Great service at my eye test today. Staff are efficient and very friendly. Have the extra retina scan for £25 if you can, it could save your sight...
June 2025 by Gloria Johnson
The staff are friendly and efficient. As always, Rob gave me a thorough eye test explaining everything I needed, or wanted, to know. There is a great selection of frames; the 10% discount is very welcome as, due to my poor eyesight, my specs are rather expensive, I also enjoy the points on my Boots loyalty card. Overall a great service
June 2025 by Annabel Williams
Natalie provided all the help I could ask for with such charm! Not only this but she took the time to explain the science behind my questions. As someone who hasn?t needed glasses before, this was invaluable.
Thank you Natalie, you made the experience an absolute pleasure!
June 2025 by Andy Grigg
Friendly staff and great service. Able to be flexible when prior appointment cancelled