February 2024 by Andrew Padfield
We have enjoyed admiring, and making the occasional purchase from Watlings over a. number of years. Their range of varied silver and gold jewellery has many pieces unique to Jane Watling. We were delighted to be invited to a recent fizz and canapés event where we enjoyed going behind the scenes to see their workshop and watch the craftsmanship at first hand. Always friendly and welcoming with no pressure to buy.
February 2024 by Rachel Wheeler
Beautiful jewellery, which I have a few pieces of. Always had excellent service before. This time I went in to have a look at wedding rings and to ask about a ring being resized. I was the only person in the shop and got the distinct feeling that they didn?t want to serve me. I asked about resizing, and they said ?we can do anything? so I asked about timescales and pricing and they told me to come back another day. I have previously bought a gorgeous molten silver ring in there and asked if they can make them in gold as wedding rings and the lady abruptly said ?we can make anything?. It was quite uncomfortable and I left and haven?t been back.
April 2023 by Jerry Timmins
We bought our wedding rings from Jane. Recently we celebrated our 25th wedding anniversary and asked her to make a bespoke silver necklace, which she did. From an idea we discussed she produced the perfect present. Thank you!
February 2023 by Kerry Munday
Such wonderful designs, so hard to choose a piece of jewellery when everything catches my eye. A very warm welcome and professional staff. The only jewellers I would use ??
February 2023 by Tracey Hanman
Lovely shop to visit, super friendly and helpful staff. I have got some great pieces and the quality and designs are superb. Would highly recommend a visit.
February 2023 by Emma Thomas
First came into Watlings with my mum some 30 years ago!! Was absolutely amazed at all the beautiful jewellery? sadly my mum is not longer here however I treasure the jewellery that was hers? I also have my own very special engagement and eternity rings necklaces and bracelets from here. Watlings is the best place in Wiltshire for the most beautiful bespoke jewellery. ??
February 2023 by Nicolette Vos-Neal
Jane at Watling Goldsmith in Lacock is such a talented designer! Over the years I have been lucky to have collected quite a few pieces from the heart range to the stacking rings, they are all beautiful. The customer service and the team members in the shopare superb! Nothing is too much trouble!! - looking forward to enjoying many more lovely pieces from you in years to come!
January 2023 by Jillianne Kick
This is an amazing jewellers. Always able to find something bespoke and slightly different to what you would find on the high street. The service in the shop and also online if unable to get there is first class. Love every purchase I have from this shop and everyone always comments ????
January 2023 by Reffinej Terrab
Beautiful and unique handmade jewellery, great online service but also a lovely shop in a fantastic village to visit in person for a day out. Any excuse! You can find a gift for everyone in this shop, and it?s reassuring to know that you?re supporting a small local business.
January 2023 by Natasha Wills
Had some sentimental silver jewellery pieces which I never wore. I took them to Jane who talked through all my design options. I have ended up with the most beautiful bespoke pendant and necklace which I always wear. All staff were extremely helpful. I wouldn't use another jeweller.
January 2023 by Danielle Thorner
Absolutely incredible. My engagement ring had a diamond missing as it was a family heirloom and Shannon restored the ring and made me feel so so comfortable leaving my ring with them. I will be back when we need to design our wedding bands. Thank you again
January 2023 by Sal Glover
I have been visiting Watlings for 40 years and absolutely adore everything about the whole experience of buying special gifts from this exceptional jewellers
January 2023 by rebecca clements
This is my favourite jewellers. I have quite a few pieces from over the years and I love them all. The service and personal attention you get are fantastic.
January 2023 by David Donnithorne
Bought my wife a ring for Christmas, on boxing day the stone fell out and was lost! So my wife emailed Watlings but had no reply, so on the 5th January my wife returned the ring explaining what happened and let's just say the customer service she received was not good ? with no apology at all and the lady was abrupt bordering on rude! ! A shame because we've bought a few items from Watlings and always had a good experience, but no more I fear ?
August 2022 by Rebecca C
The most stunning jewellers in our beautiful village of Lacock (I don?t live here but live in the area!) the experience was 5* from start to finish. Non pushy salespeople and the building is over 500 years old with a well! I bought some pearl earrings they were very reasonably priced, well presented and I can?t wait to wear them. Thank you for making us feel so welcome (and for the funny stories!)
