May 2023 by Sam Burrows
I visited here with my children today and with my daughter becoming a teenager she?s starting to get into skin care etc and really wanted to go and choose some birthday presents.I must say, the young lady who was there was absolutely lovely. She took my daughter around the shop explaining what things were and the items with ?try me? on were there for her to try as much as she liked etc and talked her through everything. Another lady entered the shop and she rang and asked someone to come down and serve so she could help my daughter. She also gave her lots of free samples and she made the whole experience for my daughter a joy. Thank you very much, if only more people in customer service had a delightful attitude like yours. We shall be returning soon x
April 2023 by Caroline Jones
Friendly and helpful staff, fantastic product
December 2022 by Marian Delve
Always excellent service and amazing products
December 2022 by Cécile Petas
Helpful, knowledgeable staff.
August 2022 by Alison Lenton-Jinks
Really lovely informative staff
May 2022 by Mary Redmond
Always lovely service, great range of products
November 2021 by Amanda Huish
One sales clerk is WHEY to pushy on sales....to the point I nearly wrote to complain to The Bodyshop's Head Office. I saw a makeup removing product on "This Morning" program. I went in to buy it. Relayed the EXACT title of the product to the clerk. She immediately stated that I would want the "Christmas Package" instead with *A* makeup remover product in it. I replied stating that I wanted the SPECIFIC product I was enquiring about. She went and got the single bottle that i was asking for but kept trying to push the Christmas Package. I then asked about the lip sticks. All the clerk kept doing (again) was trying to sell me lipstick, lipliner PLUS a eye pencil! I then (stupidly) started looking at the pretty wash products. I decided not to buy anymore. However AGAIN the sales clerk said "Was I SURE that I didn't want any wash products" I was sure that I didn't, replied no and THEN (as she went to take payment for my goods) she told me I'd need a flannel glove to help remove my makeup. I'd had enough by now and actually became quite rude to this lady. She has put me off this shop now. By all means "cross sell" but for goodness sake don't keep on and on and on and on!!!!!!! Ne warned...this lady annoyed me!!!
October 2021 by Kerry Vincent
Love the staff always very helpful great job...
July 2021 by Claire Spiret
The body shop has great produce, I love their products. The staff are very knowledgeable and helpful.
July 2021 by Brenda Fernandez
Very pleased with the advice and service I received when I purchased 4 items in Chippenham Body Shop today
July 2021 by James Johnstone
Friendly staff, always nice to shop here
November 2020 by Victoria Lovell
Lovely staff at the body shop in chippenham. Especially the young girl who is always very helpful, patient and knowledgeable. She is such a credit to this store.
September 2020 by T W
Lovely helpful staff, very friendly. Great products too. Rachel was extremely helpful on my online order.
August 2019 by Sam Curtis-Smith
I have always loved The Body Shop and its values. I had a lovely experience when I went in and bought some products. Lovely staff, very helpful and friendly
June 2019 by Ella Courtney
Love their up coming plastic recycling plans.
