January 2024 by Dale Harding
Optician was 20 minutes late, took over 1.5 hours, wasn?t fully qualified. Expectations not managed, worst experience ever which is a huge shame considering I have used Specsavers for years.
December 2023 by Sonia Plevin
Very efficient and friendly staff. Great choice of glasses at various prices to suit all.Very pleasant optician who gave full details and explained everything to me.Definitely recommend
December 2023 by Ken Brough
Very helpful staff quick service I got everything I needed.
December 2023 by John Wyatt
Excellent service from a friendly helpful staff. The optician was very professional and explained what she was doing and why. The glasses I now have are a step up from what I had previously and are very comfortable.
December 2023 by paul beckett
You failed to read my notes and gave me glasses that were unusable for driving and indoor use, reading, computer etc. Although my prescription was correct, but hardly changed, you didn't check that I had less strong reading prescription in previous years. To be fair, you apologised and refunded my fee, however it was a hassle going back to Chippenham, and your staff who prescribed my glasses really should have checked. Turns out I didn't really need new glasses anyway. Perhaps I'll try boots next time
November 2023 by gill west
I am very pleased with my glasses and the process of choosing and fitting.
November 2023 by Bill Ashman
I decided to buy a new pair of glasses before I went on holiday. Worst mistake ever! Within a week, the connection to the nose bridge has come loose, and they were unwearable. It is so obviously a design fault. Luckily, I had my old set with me, or I would have had to endure the holiday without glasses. Basically, I paid a lot of money for a product that was not fit for purpose. I am very disappointed in specsavers.
October 2023 by custom bikes wiltshire
Great service friendly staff good price. Better than Boot's my whole family will now use Specsavers
October 2023 by Max Flanagan
Easy to book & on time with appointment plus all procedures carried out without any problems, then choose frame & back next week to fit hence what could be simpler
October 2023 by Ian Clifford
very helpful staff made welcome and all ways but there self s out
October 2023 by Alan Collings
Took some old frames in to have new lenses fitted. Very friendly and efficient service.
September 2023 by Petula Ireland
Excellent service ,staff work as a team all willing to help customers, which made the visit a good experience
September 2023 by Chris Stretton
Does what it says on the tin,Since posting this I have started to receive marketing emails from Specsavers despite explicitly opting out of such. I have reduced my score to reflect this.
August 2023 by Mike Tarrant
I was greeted warmly. My eye test revealed some slight eye problem but was well pleased with the explanation & prescribed treatment. A return appointment for a second test was made for 2 weeks later.
August 2023 by Emily Savage
Staff were very welcoming and helpful, lots of options for different price ranges.
