August 2023 by Jack Leedham
I used to work here and I still remember all the specs for all the pizzas. I ordered a meat feast earlier today during a non busy period and I was shorted on ALL toppings. I know it is long and painful to make, but it's still annoying that they shorted me.
July 2023 by Laura Clapp
A shock! Usually they are brilliant however they were over an hour late even though this was pre ordered 2 hours earlier. No one was answering the phone in which I was going to ask them to just cancel but could not go through to do so got the order very late. Luckily the food was good but I felt so sorry for the driver who had to take all the complaints being the only driver that night. An absolute disgrace and I will not go there again -- I'll just go to dominos or another takeaway. They are not the same as they were when they had the big restaurant. Such a shame for such an amazing company and brand.Pizza hut please sort this we need updates on delayed orders so this helps your poor team.
July 2023 by Alex Young
Food was an hour late, cold as ice.Also, £5 for a rebranded Tesco salad?The food is terrible compared to other pizza places and so expensive, won?t be ordering from Pizza Hut again.
June 2023 by CC
I would give 0 stars if it would let me. I placed an order over £40, arrived 30 minutes later, 4 items missing including sauces & combo items to complete a combo deal! Called up and explained, was informed they would not be sending them out. Even though the items missing were displayed visibly on the 2 receipts they pinned to my order bag. Would advise you to use dominos. What an annoyance and waste of money, food was cold and in enjoyable!
April 2023 by Martha Storey
Shuts at 11, went in at 8:30 , had to wait 20 minutes to even be spoken to and was told no more orders being taken even though everything seemed to still be open
April 2023 by Sharon Hayward
So ordered pizza at 9,past 9,received it at10,25, pizza cold bad very bad.
February 2023 by Benjamin Young
They have now introduced minimum spend on collection orders... yes you read that right, minimum spend on COLLECTION orders. Went to order a pizza and thought I would treat myself with the 10 'slices' I have built up which would entitle me to a 'free large pizza'... little did I know they have sneakily changed their Ts&Cs..Now, if you wish to enter their wonderful store (the one thats wedged between two kebab shops on a horrendously busy traffic junction where to cross the road is dicing with death) you must effectively pay £4 for the priviledge!In other words I had to consider buying an assortment of terrible things I just didnt want, such as their awful dips that taste like pond water (you really need to catchup with Dominos and PapaJohns - they are thrashing you on the dips front), overpriced garlic bread (the type you get in sainsburys for 60p but costs you £4 in this place) or overpriced drink (the type that costs 47p in aldi but costs over £2 here for a smaller bottle).Wont be returning and will instead be letting my slices expire out of principle and going to competitors - at least you can get a decent dip in dominos or Papajohns (except the 'special' garlic dip for the latter which tastes awful).
January 2023 by Connor Hamblin
Thay say thay will not deliver to are adres at sunbeam drive wich is only 1.3 meals away but would delive to my old address wich is 1.2 meals away and we are still in the chippenham area
January 2023 by Oliver Attwell
The best pizza in Chippenham by far also the best staff in any takeaway/ delivery in chipp! Very helpful and polite over the phone, food arrived in no time.
November 2022 by Dan Forder
We ordered at 18:30, our delivery was meant to arrive ~20:00, we called up multiple times after it didn't arrive and no one picked up. at 21:00 we drove to the store and it was closed. Two days later and the tracker still says it will be with me at 20:05. They have my money I have no pizza still! ?
November 2022 by R DAWG
Matt, our delivery guy, was a gem. Ordered a mountain of food and the lad helped me out heaps. Couldn?t give a tip as had no cash so would appreciate a way of tipping the driver via card being add because this bloke tho roughly deserved it. Management should make sure they look after this guy
October 2022 by Colin Todd
Ordered a pizza, money taken, 2 hours later no Pizza and no one answering the phones. End up driving to Pizza Hut and it is shut. They still have my money though. Unbelievable.
October 2022 by Ruby Williams
the lady that served me was insanely nice and the pizza was absolutely banging xx
October 2022 by Joseph Reynolds
Order placed on the website, no delivery and no one answering phones. Very Poor.
August 2022 by George Green
Ordered a medium pizza side and drink, the order took almost 2 hours to arrive. We called the shop and they said it was still out for delivery. The order arrived just under the 2 hour mark. All the food was cold and we didn't receive the drink. Tried calling the shop again but no answer. We have send an enquiry to head office but this was really disappointing.
