December 2023 by Rich ie
I went to collect some currency today..... You have to go to the pickup point of the back of the store and as the first store member told me there is no bell, they took it away so I had to hang around stopping various members of staff until I found the right one...... I was then given three sealed envelopes and I said I would obviously open them and check the money is there. She just said yeah that's fine and walked away.... What was I going to do if I was short changed?..... I'm sorry but good customer service, would be staying with me until the transaction had finished and not wandering away leaving me on my own counting cash in the middle of the store!
May 2023 by Dan Allen
It's a Marks and Spencer - always very clean, very presentable and luxury feeling food shop. Till systems are efficient. Lots of parking owing it to being a shopping area. Everything is where you'd expect it. Frozen section could be larger.
February 2023 by YourAverageJoe
Nice store, good quality food. Some things are quite expensive but I actually think a lot of it is reasonable. The price gap is closing between cheaper supermarkets and m and s I find.
December 2022 by E Chivers
A reasonable amount of food items, plenty parking.
December 2022 by Michael Stowell
As you can expect from m&s top quality Food. Worth paying a little extra , but the basic food like bread and milk I found the same as tesco..
November 2022 by Sunshine M
Just the right size shop with a good selection. Ideal for click and collect clothes shopping. Friendly staff. Good coffee shop too.
November 2022 by Christine Argyle
Went to coffee shop and the assistant was a sad version of good customer facing staff
June 2022 by Beverley Satchell
Nice little food hall with small coffee shop
April 2022 by Mitch Clarke
I have never felt so intimidated in any shop anywhere. I went into the shop before closing time and ended up surrounded by the staff, obviously looking to do the team meeting before closing, all stood laughing at me as I packed at the till. A member of staff by the name of Sherina was completely out of control and shouting ?I can?t believe this? repeatedly as they watched me pack. Even the lad putting through my items had to ask the whole team, but quite obviously aiming his comment more towards Sherina, to calm down and stop acting the way they were. To my surprise the Team Manager Lucy completely shut him down, rather than address the gang leader Sherina, acting completely unprofessionally and even chuckling along. I have never felt so intimidated, victimised and utterly confused as to their conduct. M&S should watch who they hire a lot more closely and make sure that managers are actually capable of managing. Disgusting.
August 2021 by Ben Ephraim Bellows
l like coming to shop here and buy a couple of groceries. it's expensive but you're paying for quality and quantity. My favourite is there tuna and sweetcorn sandwiches and there crisps. The staff are very friendly and they are Autistic friendly as I have Autism. If you need help from one of the staff just ask them and they will give you Assistance if you need help from Benit is hereby satisfied that the following Marks And Spencer's Food Hall Chippenham is Autistic friendly and has been approved and checked by Ben ? ? ? ?
August 2021 by Tom Bell
I guess you know what your getting here before you go, food that isn't really better than anywhere else but costs more.Great if you love paying over the odds for fresh food or if you love buying ready meals and think that they are better than other supermarkets because they have M&S on the label.The only good thing is the fact you can click and collect M&S clothing here for free.Top Tip: visit at the end of the day and there is often swathes of reduced food.
August 2021 by Kerry Jones
Front line receptionist aggressive & unfriendly, food expensive! Went to buy ready made meals for elderly relative, all reached their sell by day, and not even reduced!!! Won?t bother to shop there again ?
September 2020 by Anna
All through the Covid-19 restrictions I have felt safe coming here. Plenty of goods - found stuff, like flour, that other shops didn?t have. Numbers entering restricted and trollies clean. Not much queuing. Same good service you expect from M&S. Will continue to support.
September 2019 by Marine Turner
Expensive but always good quality food. Always new products to try. My favourite the bun bao, we can't find them everywhere.
September 2019 by Jo Davies
Great M&S easy to park and always has what I need plus loads I don't that usually ends up in my basket! Free parking outside is a huge bonus.
