March 2024 by Sunshine
Lovely caffe , many choices , prices bit high , the assistant Kim is lovely girl was working by her own , but no delay or long wait, very nice girl , helpful in great attitude
February 2024 by Zoe Steel
There was a bug in my takeaway hot chocolate, feel
February 2024 by Audrey Russell
I managed to chuck my cup of coffee on the counter and the floor. Isabel was lovely and very concerned that I hadn't burnt myself and put the tap on cold for me to hold my hands under. Then the team cleared up my mess. Could not have been more helpful. Thank you.
January 2024 by Octavian Stetzco
Nice people. Good place to take a
December 2023 by Lola Hatton
went to costa on the way to london today and really fancied an iced coffee, the staff asked if i wanted cream on my coffee and asked if i?d like anything else to which my mum jokingly responded ?glitter?, didn?t even know they did glitter at costa but when i got my iced coffee it was dusted in edible glitter, i didn?t catch her name but she had a plaster covering her nose ring (you made my day )
October 2023 by Jameel and Katie Hassan-Oxberry
Have always had a really good customer service experience at this Costa! It is great. They always get your drinks correct and double check with you if they are unsure and they always seem very friendly and happy to serve you. It is great to see lots of young people serving you who are competent and running the service really well.
October 2023 by Patricia Murtagh
A lovely lad served me today called Jacob. Nice to see young adults working.. He a credit to your company. Happy and nothing was too much trouble. Keep up the good work. ?
September 2023 by Jasmine Summerhayes
AWFULL - if I could give 0 stars I would. I never write reviews but this one was very bad. Staff were atrocious, unhelpful and just incompetent. We stood waiting to be served whilst about 6 of them just laughed joked about, looked at us several times, it wasn?t until their manager told them to serve us that they did. Rolling their eyes and being rude and snappy - we asked what syrups they had and the lady just said well what do you want instead of telling us their options. Another lady who had ordered before us waited around for ages only to realise they weren?t even making her drink as they forgot about it. Honestly just terrible all round. Training in customer service and manners is defiantly needed - not to mention the coffees don?t even taste right. By the looks of these reviews they will do nothing about their staff and the service but just giving everyone else a heads up to avoid this place until they sort themselves out. For the mangers info we visited on 5th September around 1:30
September 2023 by Michelle Curtis
Too busy talking to his colleague to serve me - £4.30 for a disgusting weak coffee which went straight in the bin.
August 2023 by Teresa Crockett
Small amount of choice and poor selection of sandwiches.Ordered 3 medium size Lattes, poor uncoordinated counter service. No taste to Lattes, poorly made and don?t think it had any coffee in it!Normally love Costas Lattes, but not on this occasion.
August 2023 by Peter Dallyn
Friendly, but why are Costa's espressos served in such big cups and a bit watery.
August 2023 by S Jones
This is a review of the smaller Costa at the enterence. Horrible service by the two surly girls working. Managed to mess up a very simple order while acting obnoxiously rude towards the customers.
August 2023 by John Rees
In a word ,awful. Staff laughing and joking between themselves whilst customers queing
July 2023 by Jozef Metelka
Absolutely disgusting machine, and surrounding. Hasn?t been cleaned for I got no idea how but this would deserve a check from people from hygiene!
July 2023 by charlescampton
Just a quick comment about the GridServe set up for non-Tesla cars. Whilst it?s a great service for both Tesla and non-Tesla - and I do mean great - Tesla are not in the majority anymore. Please would you consider another row or 2 of non-Tesla EV charging points. Loved the experience. Thank you.