Paid for coffee and noticed they were about to use a paper cup. I asked for a China cup was told that the dishwasher was broken. Yet there were recently use China cups by the tables.
February 2025
Ignored by staff when I queued to order, tried to be friendly with them even though they were rude, they continued to be uninterested and rude.
January 2025
Worst Costa experience…. A particular member of staff named Mandy was not happy that day. I understand it was busy and there were two members of staff, but the way she reacted was unnecessary. It all started when Chris gave Mandy the orders from the till to make. Chris tried to correct her as she was making them incorrectly,... read full comment
