September 2023 by Craig Porter
THIS IS THE WORST!After waiting over 20 minutes for our food and watching the teenager workers messing around and not cooking, we asked for a refund.It wasn't busy in there so was no reason for it to take so long.The refund took a further 10 minutes to do as the staff was clueless.Today I had a notification from my bank to say they had refunded me the £31.90 I had paid, but they took a further £34 from my bank account somehow.It really is criminal.Whilst there other customers was also unhappy.I'm glad I never ate their food because the staff just didn't give a toss.Avoid them like the plague.
September 2023 by roni
i never give reviews but im leaving this here out of the need to tell everyone to NOT GO HERE and save your money and the disappointment that will come while eating here. the bun was so dry and crumbly, fries were undercooked, service was slow. honestly the worst bk ive ever had and possibly the worst rated bk in the uk
August 2023 by Sharon Bond
On holiday, best Burger King I?ve ever been to, staff so friendly, management so helpful, would definitely recommend. Quick service, very busy but accommodated us very well.
August 2023 by Charlee Branston
Actually the worst place I have ever been. I?ve could?ve gone to a grave yard and got better customer service skills. Food order was missing items. Everything was cold and the only cold drink you could have was a capri sun! Never seen anything like it in my existence?. They closed the drive through just after we went back through to complain, no apologies for the lack of everything it?s supposed to have. Avoid at all costs! Wouldn?t even give it a one star but had no choice?
July 2023 by Suzanne Cullen
Great service, staff smiling and appeared to be happy at work. Tables and seating areas clean. Food, fresh and tasty.
July 2023 by Nigel Saunders
If you wrap a veggie burger in a bun this dry and stale... the outcome is very very bad. Some things shouldn't be eaten no matter how desperate and hungry and in need of a break you are. This was one of them. (Made even worse by having had the best veggie burger so far made with pulled mushroom in Bern train station the day before.)
July 2023 by Andy Hunter
Nice and hot, tasty and quick. Just what you want when you're hungry and on a long journey.
July 2023 by Jake
Usually BK is relatively good and basic fast food on the go, but this food just did not, well - go. Fair to say it barely moved out of the kitchen considering we were waiting 10 minutes for it? It was the slowest service we have ever received, the ginger gentleman was rude, blunt and just generally did not care. The lady serving the food with the long blonde ponytail was talking to her friends whilst at work and people waiting for their order, and the other 3 staff members were on their phone at the back of the kitchen in plain sight. One lady pushed a bin across the kitchen and then proceeded to prepare food with the same gloves? Wouldn?t recommend that and neither would the food authorities and health and safety teams. There was no fizzy drinks or cold drinks available and the only thing you could drink was a capri-sun? Wow. How ?adult-like??All in all terrible experience by lazy teenagers who don?t care about a workplace and taking advantage by sending selfies to their friends and a company who are happy for management to not even enforce such behaviour.1/10 food, service that didn?t exist and maybe the ginger guy that was working needs to learn how to say thank you, or maybe he is just born rude. Here is a lovely photograph showing the rude staff at work ??
June 2023 by Md Rahat Khan
This is one of the terrible & awful experience in my life ?? Disgusting place to eat in all over the UK?? If there is a option to put 0 star then I might do that !! We are 2 friends today 30.06.2023 at 1:46 afternoon ordered 2 vegan Royale meal and some more. Firstly, the boy ( infront) served me 2 chicken Royale meal instead of my ordered Vegan Royale meal. Then I came to the counter and showed him, he then told me wait 10 minutes, after 10 minutes he came with 2 vegan burger with beacon ?????. Again, I told him I have ordered you vegan burger, he then start arguing and straight away told me he don't know how long it will take to make vegan burger, I was waiting another 10 minutes but finally, he didn't serve me food and I have left the restaurant without food at 2:30. Hope in my rest of life I never have to go to a burger King ??That was the service!!This is Burger King ??Stay away from this place ??Vegetarian options: This is one of the disgusting place to eat your meal ??
June 2023 by Karen Frett
I am not usually one to leave negative reviews, but this was the worst cheeseburger I have ever had. Roll was dry and gherkin non-existent. Thankfully the chips were tasty but I was annoyed given that we paid £15 for two meals. Next time I'll choose somewhere other than Burger King.
May 2023 by Hannah ?Hannah? Eagles
The food is generally nice but our receipt didn't come out the machine, and we didn't get our chips but overall it's quite nice. And the cola had more ice than liquid! And I put no pickles but there was still some in there!
May 2023 by Chazman983
Slow jumbled staff to busy with the freezer to cook ended up waiting 15 minutes for 2 burgers and 2 loaded fried all in all not worth the wait or the money
April 2023 by von paulious
The terrible reviews are justified, cold coffee because the milk steamer had broken, bun dry and crumbly, my partners bacon double cheeseburger was cold and wouldn't have been out of place in a dolls house it was so small, definitely nothing like the pictures above the counter.This was all delivered by the most surly and unfriendly girl, which for 50 pence short of £20, was far from good value for money. Won't be visiting Burger King again until I hear better reports improve drastically.Paul and Kate
April 2023 by Eddie Edgar
Burger broiler was broken so only chicken available, although they don't bother to mention this until you try to order. Service was absolutely awful, the people 'working more I tent of messing about and chatting than actually doing anything. The counter and tables were filthy. Food also took a stupid amount of time to make despite there being only two customers, including myself.
April 2023 by Nathan Williams
The service here was bad. The service was slow and people had problems with screen as were plying up and creating people frustration. The food was okay but not amazing.
