March 2025 by Alison Davey
Pulled into here on way back from Heathrow ordered food at 10:25. They close at 11:00. They cooked burgers fresh but we?re going to give us old chips that had been hanging around. Couldn?t have a coffee as they said it was having problems! Actually they had cleaned it so didn?t want to use it again! When we asked if they were about to give us the old chips they said yes! After another gentleman said exactly the same as us they eventually cooked us all fresh. Which we all got at 10:55! Then they closed at 10:59.
Need to get your act together. I get you want to go home but if you advertise that you are open until 11:00 then treat people coming in after a long journey with the same service that you would at 10 am in the morning as the price is the same!
March 2025 by Sarah Phillips
Food okay, service awful. Ordered at the do it yourself kiosk but it wouldn?t accept payment it asked you to go to the counter, when I went to the counter the server said they were too busy to take payment. He wasn?t doing anything when I asked! This meant I had to wait even longer for my food as the order isn?t started until payment is made. Prices are already extreme in services without the terrible service. See photo for how busy it wasn?t.
March 2025 by Fiona Fleming
The girl at the till (wearing glasses) went behind to get my onion rings. She looked to see if I was watching and proceeded to put them into the paper bag with her fingers? no gloves? and this is the girl serving the till ? I was going to say something but figured if I did she would probably do something even more disgusting to the new batch.
March 2025 by Louis Sypher
No Burgers tonight.... How does that happen on a Saturday night?
February 2025 by P-Rik Artist
The most abysmal service I have ever experienced. 28 minutes to receive a burger and chips when I was the ONLY customer is pathetic. The staff were too busy out the back gossiping rather than doing any actual work, except the young girl out the front who you could see was embarrassed her colleagues were not working.
I could have flown to India , sourced the cow myself , and created my own Angus burger in the time in took for my food to come.
Sack them all.
February 2025 by Mischa Bray
We always stop at these services, partly because of it being the same name as the singer from the band, Average Speed Check and we are never disappointed. Whether it be because it sits on laylines or the neogothic architecture but the service is always second to none and the atmosphere arousing. Like entering a different realm. The hallumi fries are one of europes best keep secrets.
January 2025 by Michael Tierney
Closed at 8:40pm but it's supposed to be open until 11. What's going on?
January 2025 by Daz Buckley
Worst XXL bacon cheeseburger , raw boiled looking bacon with water dripping off it , cheese not melted , burger STONE COLD. Got my money back and went to KFC next door! You?ve lost a customer.
December 2024 by santhosh asokan
Very bad food,l wouldn?t recommend this place, waste of time and money
December 2024 by Glenn Robinson
Miserable. Cold burger, stale bun that turned to dust, undercooked chips, cold burger, dirty tables. I ordered one of my favourite burgers, an xl bacon double with salad and it was dreadful. I believe that you can taste when someone puts pride into their work, and there is no love here! I did get a refund without arguing, so 1 positive I guess. 2 meals for £24, that's mad and very bad. Drive on peeps...
November 2024 by Royce John
Fast service
November 2024 by Mrs C
BK Moto Leigh Eastbound (7.45pm 13/10/24)
Very disappointing experience tonight waited 30 mins for a simple burger meal. Zero communication or apology from the serving team. I was polite and asked for an update and was given attitude. Once my food was ready it was placed on the counter and left. @headoffice something seriously wrong with this team: they are unproductive and unmotivated not representing the BK brand or expected service levels .
November 2024 by Chris Bowen
The worst Bacon cheese burger i have EVER had. Bun and cheese straight out of a fridge i think, burger am bacon was room temperature so cheese didnt melt. This was at 930am on 10
September 2024 by Nyumbani Safari Photography
Was a long wait from ordering to the food being ready at the counter.
Tables were clear of any previous customers meals, but the floor was in need of a sweep in the table area.
September 2024 by Toby Merigan
No staff , poor service, poor food. Definitely not fast food
