December 2023 by Daniel Wozniak
No one is picking up the phone...
November 2023 by Lesley Maher
Pharmacy were extremely helpful
November 2023 by Andrew Graves
Waited at counter for nearly 10 minutes. Staff just ignore me, even when I tried to get there attention, they just carried on with there conversation.Decided to leave shop and buy on line. They wonder why the high street is dieing.
September 2023 by Phil Cottrell
Brilliant staff and very obliging. Thank you.
August 2023 by Mad As A Hatter
A clean well-lit store with polite helpful staff.
July 2023 by Tracey Varcoe
1st time I went there for my prescription, all the people working by the pharmacy side went on lunch at the same time. I then paid for a delivery (which I'm still trying to get a refund for as it never happened). Then I went again to collect after 5 days, only to be told that it was not yet ready, come back in 20 min. Came back in 20, only to be told pharmacist went on lunch. Come back in 15-30 min. Last time I was lucky, received my medication, however I'll be changing my pharmacy for scripts to be sent and also carry on explaining why I need a refund on my delivery fee that didn't happen. Thanks
July 2023 by suzie mitchell
Been waiting about 2 weeks for my prescription, trying to phone the pharmacy is a nightmare, they never answer the phone. I'll change the pharmacy as it's ridiculous, need more staff please ?
July 2023 by Mad Asahatter
A clean well-lit store with polite helpful staff.
July 2023 by Ian Smith
There aren't enough staff, especially pharmacists. You wait a week for a Prescription, go & queue for 15 to 20 minutes and its not ready & sometimes they haven't got the drug. Since the business was sold to a private equity business the service has gone downhill. I read its not making enough for the buyers so hopefully it will sold to someone more interested in providing a service.
June 2023 by rebecca lewis
Went to the pharmacy on Wednesday, as I requested meds I needed urgently. Dealt with by Steve and advised it would need ordering in. I advised him I needed them urgently, he said he would order them in and get ready for Friday. Received a text today (Friday ) and they were ready as promised. Boots is great for my prescriptions as there weekly and always ready. However Steve is an asset to the pharmacy. Thanks Steve!
June 2023 by MEDS WITH MEISH
They took 5 days to fill my prescription. The day they finally filled it, they told me that the prescription had arrived two days before which was a day that I'd gone there to check. On that particular day, they told me the items were out of stock, which turns out to be a lie. Customer service is quite poor.
June 2023 by Dianne Moore
Pharmacy is a joke! You go in first day and prescription has 'only just come through, try tomorrow' 2nd day 'sorry we are waiting for stock'. should be in later or maybe tomorrow. 3rd day 'sorry Dr only sent prescription this morning'One excuse after another!
June 2023 by Graham Coe
Great shop lack of staff unless you want make up pharmacy cramped and little advice for customers who are kept waiting staff flit from pharmacy to counter some days is utter chaos the pharmacy closed at lunch time and NOT OPEN SUNDAY Boots need to look at staffing levels
June 2023 by Dylan Ransom
Friendly and knowledgeable staff, always there to help.
April 2023 by Danny Birks
If i could give zero rating i would. EVERY. SINGLE. MONTH they get my prescription wrong and offer no solution other than contact 111 or your doctor. Several times this has left me without critical medicine. Avoid at all costs.