March 2024 by Joe Mardell
I'd recommend Charles Faye to anyone and everyone.When you go in to the shop, everyone is always smiling. A very happy and cheery workforce and nothing is ever too much trouble. (Even locking myself out the house and having to borrow their spare to get back in ?)I found a rental property that I really liked just on a whimp passing the shop one day back in November 2023.All the paperwork was sorted so so quickly. They worked around my dates and times the whole time without any issues or communication issues. Everything was so clear and easy to understand from the get go. I moved in on a date that I set. Was perfect right before Xmas to. 4 months happy and alot more to come.I cannot thank the team enough.
January 2024 by Helen Clay
Brenda and Louise were fantastic with helping us secure our new rental property. Very professional and always on hand for anything we needed.
December 2023 by Colin Townsend
The Charles Faye team were very efficient and courteous during our recent property purchase. Great communication and local knowledge. Would certainly use their services again if needed.
November 2023 by lynn roberts
The Charles Faye team have given me exceptional customer service from day one, especially Linda. They have been friendly, professional and have kept me informed every step of the way. I would not hesitate in recommending them and I'm so happy I rented with them.
November 2023 by Brian Grace
We sold a property recently through Charles Faye & received an excellent service from all the team in the Calne office. We liked their friendly manner & received great communication throughout our sale and would give a special thanks to Emma & Louise for all the help given throughout the selling process. Would highly recommend this Agent if your thinking of selling a property.
November 2023 by Denise Winslow
Great service from a very professional estate agent. I have utilised their services twice in the last eight years and on both occasions could not fault them.
August 2023 by Evil Pixel
Absolute waste of time.Had a viewing scheduled for one of the properties and I told the agent that it?s quite far away for me over 2.5 hour drive.First of all they didn?t bother send over the full address and on the day of the viewing when I was nearly there some rude woman called me to tell me that the viewing is cancelled 15 minutes before the appointment time !!No apology, no explanation, didn?t even try to arrange different time/date.All she said before slamming the phone was ?I only just found out? as is this going to make the situation better.If this is how they treat their prospective customers imagine how will they treat you after you actually sign any contract with them.I?m key mouse company.Only good thing is that the properties they list do not seem to be exclusive to them.If you like one check if other agencies also have them and go anywhere else but those jokers.
April 2023 by David Bergen
We have just purchased a flat in Calne with the help of the guys at Charles Faye and I must say, it was a pleasure doing business with them. Louise and Emma were extremely professional in assisting us with all the issues involved in buying a new property. Their local knowledge and experience was a godsend. Moving home is a stressful ordeal but we found the right property at the right price using the right Estate Agent, Charles Faye. If you are looking to move into the Calne area then pop in and see them, you?ll get a warm welcome and all the help you need. Highly recommended.DB
November 2022 by Mark Benford
Thanks to all at Charles Faye for all that they have done to help us move into our rented bungalow. Everybody in the team are so friendly and helpful. Any queries are dealt with promptly.A genuine friendly team of people who are so refreshing in this day and age.
November 2022 by Will Percey
Buying a property through Charles Faye has been a brilliant experience, as a first time buyer feeling very lost I had all the support I could have asked for from Emma and the team. Thank you!
November 2022 by G Burgess
A fantastic experience with these guys. Hannah was so very helpful, welcoming and professional.She has walked me through the process and kept me informed at every step.Highly recommend.
November 2022 by S C
Had an email from a Hannah Knight on Saturday regarding a rental property we loved! Emailed straight back and no response and now the listing has been taken down. I understand if the property had been taken, however basic customer service is to respond!
November 2022 by Mason Johnson
Excellent service from start to finish from Hannah. She made renting my house out very simple for a first time landlord. Would highly recommend.
November 2022 by David Scott
Really pleasant and helpful team, never any fuss and always there when we needed them!If you are moving to Calne I would say go with Charles Faye.
November 2022 by Chris Austin
Went above and beyond to resolve a couple of issues I had when I moved into a rented property. Good communication and followed up. Cant rate them highly enough. Thank you.
