March 2023 by Y4793LPmr
Visited at 12:40 on the 11th March The cashier wasn?t listening properly to anyone?s orders and had one AirPod in so was clearly distracted. We struggled to find a table that was clean and didn?t have previous customers plates ect on. We ended up sitting just in front of the till and what appeared to be the cashiers mates were chatting with him and he took ages to make the drinks they?d ordered, leaving people waiting in the queue for quite a while. The wait on food was about 40 mins and they told us it was because they?re busy, looking around the cafe wasn?t very full! We then got our food before someone who had been waiting over an hour. Luckily the food was nice. As we were finishing our food, a family came in and one of the workers went over to them to tell them they wouldn?t be able to serve any hot drinks. When asked why, they said because they have no clean cups. They?d had a quiet period in which they could have easily got some cups cleaned but they didn?t. I could also see clean cups on the shelves behind them. The family were understandably annoyed by the service and lack of initiative and left. The whole atmosphere was so tense and everyone was fed up. This isn?t the first time I?ve visited and I?ve never had a problem, always been lovely service but today was such a let down!
February 2023 by Ashleigh Stapely
Anna was amazing at helping me out with my phone this week. Turned out to be a network issue and not the phone. Don't know what is of done without her. Brilliant service and very friendly. Highly recommend.
May 2022 by JLF9
Terrible service - waited in queue for 10 minutes as both employees were occupied in back kitchen washing and clearing up. Place was also a mess with tables left uncleared for my 30 minute stay.
July 2021 by Michelle Amott
At the mobile shop area, a lad called Marco was a great help to get my iPad set up so I could take it in to the hospital for my son.
June 2021 by Ampthillboy
Stopped here for breakfast while traveling along the A303. Pleasant cafe and the staff were friendly and very efficient. Our breakfast was well presented and not swimming in oil as is often the case in supermarket cafes. We both remarked that it was the best supermarket breakfast ever!
August 2020 by Roam131242
Cashier did not listen to me. Ordered breakfast wrap, hot cheese scone,traditional breakfast, frappy, two hot chocolates one for me one for my 22month old. No straws, traditional breakfast was cold, daughters hot chocolate was too hot, melted lemon cake came out instead of the scone. They did not bring out a breakfast wrap but a breakfast bap. Sent traditional breakfast back - obviously just heated in microwave as all shrivelled up in the place. Terrible, terrible experience
August 2020 by billnU5403YJ
Went as a family whilst on a holiday shopping trip. Food was really poor & frankly disappointing. Mac & cheese absolutely nuked dry. Cheese & ham toastie hard as a rock. The fish finger wrap was exactly as described, one measly fish finger. I had the burger which bore no relation to its description on the board ie no trimmings & certainly not a ?premium? beef burger. In fact it tasted off to me & I left it uneaten. I overheard someone on the next table complaining about their burger too. Will not be returning.
January 2019 by Jack Jordan (JJ Travels)
Good customer service
December 2018 by Robert Jones
Great facilities and customer assistance
November 2018 by Anne Hilton
Brilliant. So helpful. Needed a new phone for my granddaughter and they helped tremendously to pick the right one. Not expensive either.
September 2018 by Anne Wharmby
Anna was very helpful at Amesbury tes co phone shop.
July 2018 by David Steele
The staff have a good knowledge and helpful
March 2018 by Jack Jordan
Good customer service
November 2017 by Ron Lightfoot
â??? Tesco have some great mobile phone deals.