March 2024 by Jacqui P
AVOID. After being given a quote & timeframe by a friendly guy & agreeing a specific time for the work around my clients. On arrival I was told they 'assumed I wasn't coming' & staff were rude, said they couldnt fit me in for the booked repair & essentially implied I was a liar. Why not check why your staff are giving inaccurate information on booking? Avoid at all costs. Rude & unprofessional.
March 2024 by Robert Haskins
Efficient service
March 2024 by Ian Mayhew
Very honest, fair and capable. Really appreciated their approach to talk through the options with us particularly as we run a relatively old car. Great. We will be using them again.
March 2024 by Dawn Tobin
Always very friendly, great service.
March 2024 by Julie Beales
My car has been making a dreadful noise (whistling noise) but only does it in certain weather. I dropped in at this garage and asked if they could help. I explained how the noise wasn't coming from the belt because I had had it changed. I was told by the man at the garage after he had his head under the bonnet to take it back and get them to repair it (26 miles away!). He then closed the bonnet and walked away and left me with a car clearly needing attention. I couldn't believe his attitude and will never go to this place again because all they will do is leave you stranded
March 2024 by Caroline Dracup
Very efficient, cooperative and knowledgeable. A great service from a friendly garage
February 2024 by Alexander Davis
always manage to fit me in, if it fails they only charge for the one test and they're always quick. Nice to have somewhere close to work
November 2023 by Douglas McDermid
Staff could not have been more kind and helpful.It was a real pleasure to visit.
November 2023 by Andy Forbes
Needed a bulb changing, saw me the next day. Changed it while I waited. Not expensive at all. Great service
September 2023 by Patrick Lee Artist
Rattling sound in car. Waudbys said new brake pads were required (the car had new ones installed less than a year ago). They were vague about when they could do the work (even though we were very clear we needed it done soon), rude when I took the car for less than an hour to take my daughter to nursery (even though one of the mechanics was clearly desperate to get rid of it) and ultimately refused to do the work at all after they?d had it for days. Then we took it to another garage in Harrogate who said the existing brake pads were fine and just needed cleaning and did the job within the hour. Not a good experience at all.
September 2023 by Nigel
Having moved to Wetherby 2 years ago I was looking for a family business for general repairs and servicing.Having spent all my working life in the Motor Trade I retired some 16 years ago. I booked my old Mercedes SL in to Waudbys for a handbrake problem. Fantastic service, job done very efficiently and explained exactly what the problem was. Very impressed with the staff super friendly and sensibly priced.So impressed I have now booked in our other two cars. Well done to all at Waudbys.Service: General repairs & maintenance
September 2023 by Nastie Pastie
This garage went above and beyond for me to day I dropped of at the Leeds fes I was heading for home (Newcastle upon Tyne) my battery light come on I tryed 3 garages before waudbys them got me in straight away supply and fitting new alternator within a couple af hours staff where lovely and friendly thanks again Ian (tourneo custom)
July 2023 by Mark Bevan
Went to Waudbys yesterday at zero notice when our car flashed warning lights on a trip to Scotland from the south. Within minutes the diagnostic machine was plugged in and advice given that it was safe to drive on. Many thanks to Team Waudby for their can do attitude, efficiency and humour.Service: General repairs & maintenance
July 2023 by Settle Gold
Helped massively when my clutch went and needed fixing for a motoring holiday to the continent. Even though incredibly busy, they found me a transmission specialist and got me the car back in time. Indebted and would always recommend.
June 2023 by Michael Bosomworth
Very friendly and helpful service.
