Booked appointment and paid for Meningitis B vaccine for my daughter days in advance of the appointment. Arrived at the pharmacy to be told no vaccine was available. Over 1 hour round trip for both of us. I'm currently hoping that the refund for the money already paid for the vaccine via the Boots website (over £100) arrives... read full comment
August 2025
Quite possibly the worst Boots store ever visited. No self service tills and one served till who disappears for minutes at a time to dig out click and collect orders.
January 2025
Always waiting on long queues with hardly any staff on the tills near the pharmacy.
Staff being unprofessional by whining to customers about being taken off their breaks to help out when there should be other staff on.
