January 2024 by Steven Stanger
I am currently fitting a kitchen and a clip for the sink was missing, I rang Wickes who advised they don?t sell separately, but Jack was a star and managed to get me a clip from some damaged stock. Thank you Jack, and thank you Wickes for helping me out.
January 2024 by Sue B
Very friendly helpful staff especially Donna who went out of her way to help us and kept us informed about item of our order with thanks
December 2023 by James Jones
Awful customer service. The store manager was happy to take payment for the bathroom but from that moment on it was problem after problem. Certain parts of the order missing that were obviously needed and the staff were told we needed. Items such as the toilet bowl being scratched. Then having to wait up to 14 days for new items to be delivered.Tried contacting the customer service and their response time was the worst I have ever had. I will never be using wickes again after this experience.
September 2023 by Barthiar Rahim
Some unbelievably rude staff are in there !!
August 2023 by ???
Bought an item online. Call the customer service to cancel it. The item was later delivered. Called their customer service again, was told someone would contact me to arrange collection, no one ever did.
August 2023 by Gary Nam
Very helpful staffs. I like to thank them, especially the manager Mike. He helps us to solve the problem that annoys us for weeks. He is willing to help.
June 2023 by journey of Life
Good place for shopping paint hardware and garden things or many more
April 2023 by Hannah Own
Came in about 9am this morning. Wouldn't recommend going for a kitchen. We asked a man for help and he laughed when we told him our budget. So rude and patronising, won't come to wicks ever again.
April 2023 by Yanko
Good place to buy supplies, DIY, home improvement, decoration.
February 2023 by Richard Dalton
As good as ever, got what was required at the right price
February 2023 by Alison Dunbar
Shocking Experience. BEWARE this company use CPM (UK Car Park Management through the land lord. CPM are nothing but a legal scam to extort parking charges from you.They send you letters demanding payment of £60 - £100 - £120 then send a letter saying they will send a Debt Collector Local To You. (THIS ACTION IS NOT ALLOWED AND CAN ONLY BE ENFORCED - ISSED AFTER COURT JUDGEMENT )Asked to speak to duty manager regarding this but he wouldn't come out of his office and talk to me just passed the book onto a young checkout assistant. Poor Management Skill.Spend quite abit using TradePro but will never use Wickes again. Other local builders merchants provide the same products and do not hit you with Parking Charges.
February 2023 by Ashley Leach
Extensive range of products knowledgeable staff always willing to help with advice and loading vehicle if required
February 2023 by Lynn Spellman
Staff are happy to help, I've come out with knowledge on how to do things
February 2023 by Chris White
A good selection as usual, got what I wanted ?
January 2023 by Sharon A
The staff at the Wakefield store are amazing! Janine in particular, as well as the lady at customer services (whose name I have forgotten) they both went the extra mile and I'm so grateful. Thank you!
