March 2024 by mark wade
Excellent sales service with lots of great advice. Loads of choice too. I also chose the fitting service and am delighted with the results .
March 2024 by Gillian Haigh
Needed to replace our kitchen flooring. Visited Oates Flooring, we were not disappointed. Large variety of floorings of different prices and quality. Excellent customer service and after Martin asked us what we were looking for, showed us various pattern books even allowing us to take some home to see how they looked in our kitchen. Would certainly use Oates Flooring again.
February 2024 by Paul Haigh
Oates Flooring are a family run business who offer an excellent service coupled with a specialist knowledge of the products that they sell.There are so many companies selling flooring products, but, few are able to back up the products that they sell with real expertise.Their practical and honest advice is invaluable.Oates Flooring are my go-to for flooring products.
February 2024 by Chris Copley
Recently had carpets fitted to two flights of stairs and landings. The help and advice received from Martin and the quality and attention to detail of the fitting by Robbie were second to none. We are very happy with the end result. Very impressed with the team at Oates and would have no hesitation in recommending them.
December 2023 by masterpotter69
The showroom has a vast choice of everything you need. The guys there leave you to browse and only come to help when you ask, no pressure sales which is great. The flooring we chose was good value and they fitted us in for fitting that week.
December 2023 by WS
What a place! No job is too big and no job it small to give you 100% satisfactory customer service. You don't get that service from the big shops and they always have something unique to choose from. Martin it a top man and would happily and honestly advise against something that in his experience would not work, even if this would not bring him any business. This is something many sales men would not do and something I am always looking for. He lost me once, but I have been back twice since and will not hesitate to use them again. Very big thank you! You are setting the standards!
December 2023 by Richard Hawksworth
Ordered J2 Carpenters oak vinyl plank flooring. Staff were extremely helpful with the choosing process letting us take several samples home to make the decision easier. Staff measured and organised fitting. Fitting was done efficiently and all rubbish was taken away. We are really happy with the floor, it looks great.
December 2023 by Adela Boanta
Strongly recommend! Fantastic service and top quality of the products. I am very very pleased with the results. Previously carpeted 1st and 2nd floor house, now laminated including the staircases. The team is very profesional, reliable and friendly!
December 2023 by Stuart Wingrove
Fantastic service, from people who really care about your project and getting it right, plenty of hints and tips, with a real investment in ensuring the customer gets what they need.
November 2023 by Jackie Walker
Excellent customer service from David & All the Team.Recently completed all flooring & blinds in our new home.Highly recommend & will definitely use them again in the future.
November 2023 by Stephen Minchin-Burville
Excellent service received from the Oates company.A very prompt response to my initial enquiry; Company representative clearly knowledgeable with respect to both the requirements of my ?site? and the products best able to address any issues encountered.The work undertaken involved preparing and fitting a complete new dining room floor ?marrying? this with an established sitting room flooring and ?putting to rights? existing, less than unsatisfactory work, in our hall area.Oates not only offered a number of quality and imaginative ?options? - all within our budget - but also volunteered staff members prepared to work whilst my husband and I were on holiday - in this way enabling the whole to be completed at the most convenient time.We have no hesitation in recommending this long established Company not only with respect to their expertise but also their budgetary considerations - Stephen and Caroline M-B.
November 2023 by Scott Fitzgerald
So glad I found Oates flooring!Martin and co were fantastic.I needed help to decide which vinyl flooring would be best for me and the guys were a great help.Very knowledgeable and friendly.Would wholeheartedly recommend.
October 2023 by michele fellows
I can't recommend Martin and his team at Oates Flooring highly enough. Superb service throughout the process, including stepping in on installation day 1 to help rectify an unexpected issue they weren't even responsible for causing. They were the one service that was completed on time and without stress in my entire extension project. The advice in choosing the flooring was excellent too. I will definitely be back for my carpets from them.
October 2023 by tii p
Martin and David listened to what we wanted and made sure we were within our budget, but still maintained the quality we wanted as well. The whole process was faultless from first visit and measuring through to the fitting days and follow up.We?re really pleased with the end results, we have what seems a brand new staircase and upstairs looks a different house!!Highly recommended; small, friendly, personal service and great value for money.
October 2023 by Shaun Yates
I have been using Oates flooring for over 5 years and have always received great service both sales and fitting. I would recommend every time. See you in the future
