September 2024 by Philip Sidwell
Chicken burger arrived cold
September 2024 by Susan Reynolds
Really disappointed halloumi and mushroom burger really soggy
September 2024 by Madeeha Majid
Second time going and absolutely brilliant service by grace. I would go back just because of her service! She was very attentive and so lovely! Food was good as always! Will be back
September 2024 by Sarah Norman
Fast service, great food
September 2024 by Jonny Russ
As a dedicated Nando's customer, I?ve come to expect a certain level of quality when I visit your restaurant. Unfortunately, my recent experience was a far cry from the usual standards that have kept me coming back for years.
Let me set the scene: Daddy was hungry when he arrived, and as any Nando's fan would understand, I was looking forward to leaving full and satisfied. Sadly, that didn?t happen. What should have been a meal to savor turned out to be one of the most disappointing culinary experiences I?ve had in a long time?perhaps even one of the worst meals the chef has ever prepared in his career.
The food lacked the flavor and freshness I've grown accustomed to. The chicken was dry, the sides were underwhelming, and the overall presentation was far from appetizing. I left the restaurant still hungry, which is the last thing anyone expects after a Nando's meal. And to add insult to injury, there?s a long wait for tea to make up for the lack of fulfillment I felt after my meal.
I?m genuinely disappointed and hope this is a one-off situation rather than a sign of things to come. I trust that this feedback will be taken seriously, and that steps will be taken to ensure no one else leaves your restaurant as hungry and dissatisfied as I did.
Sincerely,
A Very Hungry and Disappointed Customer
September 2024 by R Shack
Portions sizes have dropped again compared with most other nando's around. I can't understand the inconsistency with the wakefield branch. Back to Birstall i think.
September 2024 by Roy Jackson
do
not go here the place is badly run dirty and the manager just rude and the worst customer service i
have ever experienced in any nandos i ordered what i always order every time
i go and i have been going for years half a chicken extra hot rice and chips the waitress brings out the dryest chicken i
have ever seen not hardly touched the grill
no maronaded whilat cooking like really dry i said sorry that is not extra hot she take it back where the manager while laughing about says to her oh well i?ll just chock some more sauce on it unfortunately for him i saw him say and do this and demanded a refund and
left when i was at the till
o notices the kitchen was absolutely disgusting see photo health and safety would have a filled day there
September 2024 by Andy Kelly
Great food, service and parking.
September 2024 by Louise Maguire
Good food can be quite busy and sometimes have to wait a little for a table
July 2024 by A P
Wonderful service by Lucy and the team
Forgotten the name of the gentleman that served us unfortunately but he was absolutely lovely
Food was great came really quickly and I had a wonderful time with my family
Thank you ever so much!
July 2024 by Anne Rogers
It's the first time I've been to nandos, the staff were so pleasant couldn't do enough for us, the food was delicious I'll definitely be returning great experience
Parking: Plenty of parking space
July 2024 by Hafsah
lovely service and great food
July 2024 by June Causer
My daughter and granddaughter visited Nandos at the Retail Park in Wakefield on 5/7/2024 at around 7.00 pm. The food arrived cold but they were hungry so decided not to complain. However, my 4 year old granddaughter needed the toilet so my daughter took her they were only about 5 mins and when they came back the table had been cleared and their table had been allocated to another family. They made fresh food for them and put them on another small table but my daughter requested take out by this time and left. Obviously the staff should wait before assuming they had left the premises what if they wanted a dessert. Appalling customer service.
July 2024 by Debra Raw
Great restaurant
June 2024 by Shahid Mirza
We were served by Mathew who explained the menu very well. He was very polite and patient. He is a legend and think he should be the manager of this branch. Thank you.
