November 2023 by Kayleigh Crosby
Absolutely appalling. You can NEVER get through by phone and when you go there is always a queue or wait for the pharmacy. They never seem to have prescriptions ready even if you?ve sent it a week before? always have to send repeat prescription a week early for my child and can guarantee it?s still not ready to collect a week later? If the pharmacy part is busy there isn?t anyone to serve customers just going in for general purchases. It clearly needs more staff. I understand it?s not the employees fault but what a shambles it is.
October 2023 by martin rose
We are finally changing chemists. Prescriptions are never ready even when you are asked to come back a day later. I'm sure boots won't mind losing money!!!
July 2023 by Tariq Ahmed
Underesouced or poorly managed. Have to wait a long time to be served EVERYTIME I go.Didn't think I'd ever say this, but they need to add self-checkout tills.
July 2023 by Taylor
9/10 times prescriptions aren?t ready for over a week - often asked ?do you need your medication now??, yes otherwise I wouldn?t have been prescribed it!!! Often takes over 15 minutes to be served, and even longer to receive your prescription if ready, typically 30 minutes.
January 2023 by Maureen Murrell
Never answer the phone. Lack of staff.
November 2022 by Jay Caddick
Cancelled our flu jabs the other week. Rebooked and now cancelled my husbands again with under an hours notice. Just really poor service.
July 2022 by Aniqua Anjum
Never pick the phone up. Is it a pharmacy or what.pathetic service.
January 2022 by Stuart Greg McGowan
Friendly staff and a great service.
January 2022 by Justin Brennan
Very helpful staff.
August 2021 by Wayne Brown
Always a great place and to say it's a small boots there always have what you want staff are nice and helpful and the main manager is lovely
July 2021 by fallon buxton
I visited this branch today to pick up a prescription. I was surved by Marjorie and she literally made my day! Such a wonderful human being and obviously great service!
January 2021 by Ernest Brown
Always have what we need. Excellent service.
January 2021 by Alicia Harrison
Both boots store go above and beyond
January 2021 by Michelle Holdsworth
Like boots for toiletries and other stuff
July 2020 by Stephen Clayforth
Although the Pharmacy staff are pleasant there does not seem to be enough of them. They also get basics wrong. I have used this pharmacy for several years and get my regular medicines through them but they keep getting it wrong either forgetting to order it or getting the wrong things then blame the doctors surgery for their mistakes. You have to spend 15 - 20 minutes on the phone, including having to ring back because if it isn't answered it automatically disconnects you, before somebody deigns to answer it.However they cannot be that busy because I have seen them chatting away in the back room whilst customers are waiting to be served at both the pharmacy and the general sales desk. Most of these problems seem to occur when they change the staff around, which seems to happen on a regular basis. Perhaps if they retained the staff then there would be fewer problems.