November 2020 by angela pritchard
Great website , friendly and helpful staff and products are amazing at great prices , wish I had discovered this website years ago !Great customer service and speedy delivery .Thank you
November 2019 by Octavia Borecka
No item. No communication. UnprofessionalGot an confirmation that my item been dispatched on Monday. It's been a week and it still didn't arrive. Emailed company twice asking if it's been sent with 1st or 2nd class cause even with 2nd class 2-3 day is normal shipment time. I got no reply to either email. Tried ringing as well. No reply. Just like other review said they it's a struggle to get in touch with the company... If i get nothing in the next couple of days I'll raise a case with my bank. Very unprofessionalEdit: Finally got a reply to my email. Been told that my emails went to spam folder. I asked for a refund, which I got almost immediately. Never goit the item or tracking number for the parcel, which is somewhat weird. Royal mail so rarely loses parcels these days. I'm a bit upset, as I was really looking to receiving the item before last weekend, but in the end it never arrived. I ended up ordering from a different website.I rate this as average online shopping experience. Got a refund, but no communication for over a week and ultimately the whole point was to receive the order (and I didn't)...
November 2018 by Christina Smith
Edit - can see the store trying to refute my feedback, I purchased in person from the pop-up shop in Barclays at Millshaw Court, not online. The product I purchased was completely different from the genuine powder I have purchased from Mac directly about 10 times over the years so if it's authentic I wonder why the formula is nothing like the one in MAC shops? I stand by my review, it doesn't take someone on a counter at a shop telling me something is fake, I could clearly see with my own eyes that it was an entirely different, cakey, inferior product that felt looked and smelled different. If you do buy something, check it yourself against the samples in a shop and see for yourself. I can't speak for other brands but the MAC stuff is garbage.Original review - Purchased a number of products from this company and never really considered they could be anything but genuine. Most recently I pushed a mac face powder that broke me out really badly and looked and felt cakey, like corn starch. It's a product I've used for years but always bought direct from mac.I took it to Harvey nichols mac counter where the sales assistant compared it to the sample and promptly deemed the product fake. The packaging was nearly identical but the powder has an entirely different texture and feel.Now I have concerns about the rest of the products I've got so they are likely to just go in the bin, better safe than sorry with fake cosmetics. Sure some may be genuine but with no way of knowing I'd rather not chance as the powder I bought definitely wasn't. What a waste of money as these weren't bargain bin prices I paid, usually just a couple quid of the retail price.Cherry Berry sticks by the story that it's authentic and claims they purchase their stock from the US but I trust the mac SA and my own experience with their products, have never had a mac product that looked/felt like that or broke me out the way this one did.For the tiny discount they offer over regular high street prices, it's not worth taking a punt.
November 2017 by Vicki McIntyre
Wonderful products and customer service!!
November 2016 by Hayley BoBayley
Firstly I deal with ALOT of high end make up, and I'm more than clued up on fake supplies and i can undoubtedly say the products sold by cherry berry are 100% genuine. Any doubts can be rectified by the fact they occasionally do stalls so you can see the products yourself :)I purchased 6 Mac lipsticks off this company so far and they have been nothing but friendly, chatty, and helpful!They sell out of stock quite quick as it's very limited supplies, they pretty much get what they can in terms of damaged/rejected goods.I use the term damaged lightly, my lipsticks were supposed to be just that and they arrived almost immaculate if not for a couple of dents in the lipstick where I assume the lid had touched!The variety is amazing, they never have just a standard 5/6 shades they get and sell so many varied items you're bound to find exactly what you need!I can't fault the company, quick dispatch, great products, fab prices and great customer service!
November 2016 by Joanna Corrado
I recently discovered this website and I'm certainly glad I did. Cherry Berry cosmetics is a Leeds based company selling high end cosmetics at often heavily discounted prices. Brands include Nars, Mac, Bareminerals to name but a few. The website is clear and stress-free to navigate and the company is easily contactable through the site or social media. I'm glad I discovered this site but my credit card may not be as happy!
November 2016 by Freya Meramo
Visited these guys at their stalls at various fayres before and ordered twice online. Could not be happier with not only the service I received but also the high quality and genuine make up they have on offer! I've ordered benefit and bare minerals from them and never been disappointed.
November 2016 by jess shepherd
I've made many purchases from this store and have always had pleasant dealings, orders arrive quickly and I've always been more than happy with my new beauty items for my kit. Always good to find a gem of a site to save a few £'s to buy more ?
November 2016 by Hannah Greer
Love this company. I've bought from here over and over again and always received good quality, genuine products. On the one occasion I did need to contact customer services about an order, they were really helpful and quick to respond :)
November 2016 by Glitter Sailor
I've purchased a few times from Cherry Berry. All items have been authentic and I'vve saved ££'s off the RRP. The customer service is also top notch! Will certainly continue to purchase from Cherry Berry.
November 2016 by Kristine Mellor
I have used cherry berry cosmetics loads of times and I wouldn't use anyone else! I honestly couldn't be more happier than with the customer service and everything that I have received most of the make up I have is from this site!!! I highly recommend this site for anyone who loves make up as much as I do X
November 2016 by Georgia Simpson
Love this website offers are amazing. I am looking forward to ordering the Mac lipsticks because they are such a good discount ... I definetley would reccomend this website to family and friends.
November 2016 by shona preston
Was fast and reliable, bought quite a few items, mac, urban decay, HD brows! All genuine with a great discount. Couldn't ask for any better!
November 2016 by Molly Hall
Love the range of products and discounts on high end makeup that Cherry Berry offers. Can't wait to make some serious pay day purchases?
November 2016 by Laura Hicks
Brilliant website at great prices! All the top brands and very fast delivery! I would buy from this website again
