September 2025 by Joel
Big thanks to Pia and Gabrielle for talking me through the letting process, simplifying things and getting everything sorted really really quick. Not only that but found great tenants a couple of days after the house going on the market. Thank you both!
September 2025 by Corrina Thomas
After having a very bad experience previously with a different branch of William H Brown we were apprehensive about using them but actually the pontefract team couldn?t have been better. Everyone we spoke to was efficient, helpful and friendly including Natalie who was our primary estate agent. Their mortgage advisor Dan was especially great, always happy to answer any questions we had and made a generally stressful process of mortgage applications smooth and easy. Thanks!
September 2025 by Ruby Mills
We had a brilliant experience in viewing and applying for a rental property. It could not have been easier and was made all the better by having Gabby guide us through it. Not only is she highly professional but also a lovely and very helpful person. We are extremely pleased with the entire process and would look to use their services (hopefully with Gabby?s help) in the future. Highly recommend.
September 2025 by Steve Reynolds
Great professional service, friendly team at Pontefract, highly recommend using their services.
August 2025 by Mousmi Sarkar
Great Service ? Highly Recommend!
Had a really positive experience with William H Brown, especially thanks to my mortgage advisor, Dan Irvine. He was professional, friendly, and extremely helpful throughout the whole process. Dan made everything clear and easy to understand, always kept me updated. I felt supported every step of the way. Highly recommend both Dan and the team at William H Brown!
August 2025 by kylie rooke
Kelsey has been excellent, she has a customer centred approach. She's friendly, professional & efficient.
Cathy Smith
August 2025 by Sam mugridge
If I had to use three words to describe the team at W H Brown it would be; Fast, professional and efficient. They got our property photographed on Saturday morning and it was live online by mid afternoon on Monday! Olivia was quick to reply to all our emails and Joanne is always at the end of the phone when you need her.
August 2025 by Adrian Broom
Superb fast, efficient, service. My property was live in no time at all,the photos selected were top notch. Huge thanks to Olivia Elliott for your help and guidance. Keep up the great work ?
July 2025 by Brad Moss
Professional service that made it a very quick process. Lovely staff, cant thank them enough.
July 2025 by Jilly Spiers
We initially chose Heather and Charlie at William H Brown Pontefract after they came highly recommended by two family members who had great experiences with them and I can now confidently say, they did not disappoint. To say they exceeded my expectations would be an understatement!
From day one, these ladies were absolutely on it! Professional, proactive and genuinely invested in getting the best outcome for us. They kept everything moving smoothly, communicated brilliantly and were always one step ahead. Even the people viewing our property made a point of saying how impressed they were with Heather and Charlie?s approach, it really made them stand out from a customer experience point of view.
Thank you both for making what could?ve been a stressful process so far, feel seamless. Highly, highly recommended.
July 2025 by STEPHEN JOHN FARRAND
William Brown work like a well oiled machine. There service is great and are more than will to help and guide you in selling your home. Highly recommend and will use again.
July 2025 by Steve Haigh
First rate service
June 2025 by Carl Spencer
Best person I have dealt with when buying a house
May 2025 by patricia baldwin
Not good service at all ! Very very slow service!! No customers service! We was always chasing phoneing for answers and updates. The problem taking on to many customers and poor customer service once they got your money they don?t care! No customers service and I think they are racist towards us stay away if you want to buy a house go somewhere that treats you with the service you deserve!!
May 2025 by Fatima Zahra
My husband and I had an excellent experience working with Pia at William H Brown. She was professional, approachable, and incredibly knowledgeable throughout the entire process. Pia kept me well-informed at every stage, responded promptly to all my questions, and made what could have been a stressful time feel smooth and manageable. Her dedication and friendly attitude truly stood out. I highly recommend her services to anyone looking for a reliable and supportive estate agent.
