November 2023 by Ian Jordan
Wish I could give zero. The pharmacist is over run and they have just cut their hours of opening. I get home, from work, late and need a chemist who opens late. They never answer the phone so I have to use my own precious time and petrol to physically drive there to order my repeat prescription. I go to collect and it's never ready and I'm told to do some shopping or come back in 15-30 minutes. Items frequently missing or unavailable. I don't think I've managed to get a correct or full prescription for approximately 6-8 months.
November 2023 by Rachel O'connor
Never answers phone and doesn't contact you if the medications out of stock!
October 2023 by marty jay
Not a good experience here todayCame with a prescription for my daughter to be told we do not have one of the items which was fair enough asked what pharmacies will have to be told I done know you will have to go to them or call them luckily I found a chemist open at until 6:00 which had all 3 items then to be told I can not use the prescription as it was for hereCalled up to ask to move it over to be told we have all 3 items I?ve just got them all ready for you I suggest some training is required for your staff thank you to the lady on the phone who said it?s not a problem I?ll send the prescription to the chemist you are at
October 2023 by alan Stainforth
over the last couple of months vital medication items have been unavailable. Met with a shrug when asked when the items would be available. Advised to contact the gp to sort it out! Tried ringing the pharmacy, the phone doesn't connect at all. I have seen a deterioration in service at this pharmacy since Covid. Disappointed to have to leave a negative review.
August 2023 by Marianne Devine
Really do not know where to start, missing medication wrong information staff haven't got a clue what they are doing, twice on the phone both times girls laughing I hope they realise that missing medication not having a clue what they are doing is putting people's lives at risk... My husband as been unable to take medication that he needs for his heart THIS is serious please don't laugh down the phone. It really is time that this pharmacy was investigated
August 2023 by Michelle Hogg
Would give zero if I could. Several times driving over to collect a prescription the drs said was there for it not to be and then calling all day every day only for the phone to never be answeredAbsolutely useless pharmacy.
July 2023 by Gary
When I previously went to the pharmacy to collect my prescription that is on 6 monthly batch, it wasn't available and was suggested I ring prehand to ensure it's available.With the next prescription being due, I called 14 times over a two day period to pre- arrange collection. The phone was not answered once during my efforts.I called in to mention this, check the number was correct and hopefully collect my prescription.It was confirmed to be the correct phone number but obviously, phone calls are ignored!Whilst queuing, another customer in the queue behind me also commented, that this is always the case.Disappointing!
June 2023 by Ian Woods
Sad to have to post this, given the good staff in the Pharmacy at Tesco, Hemsworth, over 10 years, but for the last 6 months the phone hasn?t been answered when I ring multiple times, purely to ask for preparation of a repeat prescription for 3 days time, (help for both the pharmacy, and myself collecting).The assistants have confirmed saying the ring volume is set too, so I will continue raise the issue further until someone can make positive improvements.RegardsMr Woods
April 2023 by Jackie Moss
I have been try to contact the Hemsworth branch of Tesco Pharmacy for 2 days solid now by telephone. They made an error, yet again with my repeat prescription and didn't give me everything on my prescription. I have made over 50 telephone calls, all ring out and no one answers them, ever!! Having been in store and seen for myself that staff seem to simply ignore the phone when it rings its ridiculous! Even the GP surgery staff have told me they are frustrated that they struggle to get through to them.Tesco Hemsworth Pharmacy, there are always 3 plus staff behind the counter , surely one of them could answer the phone occasionally!! One day it could be someone needing urgent help from you.
April 2023 by Sarah Rampling
Not as good as it used to be
January 2023 by Krzysztof Rybak
Very nice and helpful staff well stocked pharmacy.
February 2021 by Dylan Roberts
Went to the pharmacy for my free flu jab as my local doctor had said I needed to have it. Filled the form in online to go to tesco hemsworth pharmacy and I was told i can't have it because I'm not on any medication for my diabetes because it's diet controlled. Even though I have my feet checked and I eyes checked because I'm diabetic. The man who should have given me the jab was very rude
October 2018 by Kelv
Nice sized supermarket to support the Hemsworth and surrounding areas.
August 2018 by Kelvin Davies
Nice sized supermarket to support the Hemsworth and surrounding areas.