January 2024 by Timothy Allen
Friendly and helpful service.
January 2024 by Kurst Taylor
Broke my glasses the staff member at pontefract store went above and beyond to help me fix the problem walked out with my glasses fixed thank you so much top class service
December 2023 by Naomi whitehead
Took my 4 year old for his first eye test today and found out he was in fact in need of a prescription the option and the girls on the floor where all so helpful and knowledgeable helped us pick out some perfect first glasses for him we look forward to picking them up in two weeks time thank you to all staff working today 18/12
December 2023 by Dean Fletcher
Amazing service from the staff and the optometrist! Answered all my questions and took me through my results and what that means for me. Really personable service. Really impressive technology in branch. Incredible. Would thoroughly recommend!!! Thank you ???
December 2023 by Emma Webb
Couldnt help when son lost glasses in Turkey had a child with limited sight for 3xweeks as glasses had yo go to be sorted. Where as if they had sorted it on notification je may have not broken his leg falling
December 2023 by Hazel Hunter
A great service at pontefract specksavers, warm and friendly staff and I am so pleased with my new reading glasses and anti glare and reactolite lenses in my distance glasses. Thank you to all the staff
December 2023 by Wayne Evans
Great staff made me welcome and valued x
November 2023 by shadow4050
Great service friendly staff
November 2023 by Nigel Clayton
Amazing service the staff are so friendly special mention to Julie & Ruby whom nothing was too much trouble polite and very helpful
November 2023 by lee thomas
Very nice polite and helpful people none judgemental as I have a medical condition these people are so respectful and deserve to be treated the same thank you for your help and support helping me
October 2023 by Lizzie Smith
Shocking experience. I previously went a few months ago and the communication was terrible, staff were all over and I was seen by around 3 people as I was sat down. I went to collect my glasses and they told me my glasses weren?t ready then when they was gave me the wrong prescription, I wouldn?t mind normally but I just found the place overwhelming, I couldn?t wait to leave. I swore I wouldn?t ever return but I nipped in this Evening after work (as it was easier) and I was given an awful look by a staff member then as I went to ask for help, she walked away. I just thought that?s it, I?ll stick to my old one. Would not recommend at all, very rude.
October 2023 by Marion Green
I thought an opticians job was to check the health of the eyes as well as prescribing spectacles, so why do specsavers offer a eye health checkup for an extra £10.I have been to specsavers several times and told I need distance and reading glasses, I must have paid several hundreds of pounds throughout the years, wearing glasses does not cure sight problems, but all the years of wearing distance glasses then my last test 2 weeks ago I do not have any need of distance glasses. So why was I prescribed them many times before
October 2023 by Nicola Sanchez
I have been registered at a few Specsavers over the years, and I have to say the service and staff at Pontefract are great.
October 2023 by Avril Harris
Very happy with everything except for how long it took was there hours..
October 2023 by Carol Whelan
Good customer service, good knowledge of eye problem, and concerned for my problem
