Appalling staff. Avoid this branch, travel to Wakefield if you want a friendly, helpful staff team
September 2025
Abbas, helpful, well educated on fraud, thorough. Thank you, I wish you all the best in your career, hope you progress to where you want. Good luck to you in your family with future ventures. Kind regards. G
June 2025
I called into the Pontefract branch this morning, I needed some help with my accounts. I spoke with a young lady called Ariane, she was extremely helpful and sorted my issue in no time. She is to be commended for her customer service, it was excellent
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