March 2024 by Gill Brown
From the moment you walk through the door staff were friendly and helpful. I was told everything they were doing and why, empathy and professionally the staff were excellent
March 2024 by Sammyjo Jones
Extremely helpful caring staff. Above and beyond throughout my appointment.
February 2024 by Haley Crossland
Made to feel welcome on entry to the shop, the optician was very friendly, explained everything to me that he was doing, lovely man, overall a pleasant experience.
February 2024 by Karen Williamson
I was dealt with very professionally. All the staff are friendly and caring. The Optician is a lovely, patient man who takes the time to explain things. Having used different Opticians in the past l feel a lot better taken care of and very confident about my eye health since going to Boots Opticians.
February 2024 by Brad Fairburn
Really straight forward and friendly, helped me get my updated prescription early for an Aeromedical exam and explained everything thoroughly
February 2024 by Louise Beckley
Appointment was on time, staff were very professional, optometrist went through scans / tests and explained what it all meant
February 2024 by Mathew Thompson
Great experience, I felt well looked after
February 2024 by Matthew Kermode
Friendly and helpful staff.Good clear advice.
February 2024 by Lindsey Sleight
Very polite staff, really look after you and the person who did the eye test was very thorough and explained everything clearly.
January 2024 by Janet Lamb
The staff were so friendly helpful explaining everything the hole experience was really good
January 2024 by Catherine Beaumont
Very knowledgeable Optician. Seen promptly due to acute eye problem. Gave excellent explanation and clear treatment plan
December 2023 by Dyno Dave
All the staff are super pleasant. Especially the optician he couldn't improve on the service he provides.I've Recommended him to all of my family and friendsThank youDave
December 2023 by alan smith
Absolutely brilliant service every detail covered and explained very polite
December 2023 by Kath Richardson
Went for new glasses and ordered some on the prescription given to me by the optician.On ordering them i stressed that i did not want any coating putting on them because i have had problems with the coating breaking down and had to pay for them recoated , to which the optician agreed with me.When i went to pick the glasses up and tried them on with a member of staff i could not see through them, it looked bleary at the top and bottom with what seemed like a very thin line to actually see through to read.The staff member asked why i was moving my head around, and when i explained why she replied that it could be the lighting and no coating on the lens, i was not happy with this and told her so, to which she replied that i had three options which were.1 Have the glasses made up to the old prescription which was 4 years old.2 Take them home and try them out.3 Take them back and get a refund.I took them home and tried them but had to return them after 5 days because i felt as though i had bad eye strain, so i have now got a refund and feel like i have lost all confidence in Boots opticians and their staff.
December 2023 by Lisa Parkinson
Staff are amazing, I?ve had a non typical eye problem they haven?t given up on me like spec savers did