October 2024 by Julie Appleyatd
Having just completed my first cycle of chemo and starting to gain my appetite back I decided to order a pizza from here. I ordered my pizza at 18.35 and was told it would be with me in 45mins to 1hr. At 19.58 not having received my pizza I rang back to be told that the pizza was on its way to me. At 20.12 still not having received my pizza I was told it was unacceptable but basically nothing they could do about it as the driver wasn?t answering his phone. The pizza arrived at 20.20 - the driver telling me it wasn?t his fault. The pizza was luke warm and congealed and went straight in the bin. I won?t be ordering from here again as it wasn?t just the delay in the pizza arriving it was the ?just accept it? attitude of the staff.
August 2024 by Caroline Baker
Thank you for taking allergies seriously and finding a way around them . Much appreciated and really gorgeous pizzas. Caroline + daughter .
July 2024 by Katie Meehan
Very disappointed with the difference in the menu options on the website versus just eat. Will never use just eat to order from here ever again.
Ordered chicken a'le creama that usually comes with a choice of side dish but the options were not on just eat.
May 2024 by David Shackleton
Gone very down hill. Took 1:30 hours to arrive, sent the wrong sauce. Chicken was dry and burnt. Won?t be ordering again.
May 2024 by Linda Lister
Excellent service and excellent food .... we use Capri home dining regularly
March 2024 by Nicola Stephenson
Ordered 2 lasagne?s and a cheesy garlic bread at 5.30pm. They said it will be around 45 minutes. Arrived early at 6pm, best lasagne we?ve had in a long time. Still piping hot and absolutely delicious. Cheesy garlic bread also lovely. Delivered by a great friendly driver. Highly recommend
March 2024 by mollie edwards
Usually order from Woodkirk, the food Is always late and the young girl on the phone Is always pretty rude. Ordered from Horbury tonight, still over 30 minutes late, again rude service and the food was cold and soggy. Last time ordering from capri ?
February 2024 by adele walker
We had pizza it was very thin wouldn't go there regularly due to the price for what you
February 2024 by daniela leone - mazza
Absolutely diabolical!We ordered our 2 pizzas at 6:50 to be told it would be here at 7:10, it still hasn?t arrived at 8:45 we called to be told we didn?t order it at the time we did and to get a refund we will have to send the food back (not an issue as it hasn?t arrived) to get a refund.Don?t order from here
February 2024 by Tamara Rowntree
Amazing food! Outstanding customer service experience, they always go above and beyond. Morover, food delivered is as good as in the restaurant.
February 2024 by Karen Peel
Placed our order at 18.57, after 2 hours of waiting, I rang Capri@Horbury to enquire and was told that the order was on its way, at 21.31, still no delivery! Eventually Capri at Horbury rang us informing us that they had forgotten to put our delivery on the van and they would make us another order and deliver! By this time it was far too late and we had got passed eating! Shocking experience! Will not be ordering from here again!
February 2024 by Joseph Newman
I was extremely shocked to see the very poor quality of the takeaway bearing in mind how amazing Capri usually is when you dine in. I wish I had read these reviews first! As you can see the Pizza arrived with all of the toppings and cheese, completely off the pizza because it has been held sidewards during delivery. The burger wasn?t Gastro or restaurant quality, it was just like a normal takeaway or McDonalds.
January 2024 by Jenna Bretherton
Me and my other half havent ordered anything from capri home dining in horbury for a few years. We each had a lamb kebab. One portion of Fries and a garlic bread with blue cheese and chillies. What a let down!Fries soggy and cold and the box full of condensation. Lamb was tough and tasteless and overcooked. The bread it was wrapped in couldve been lovely but it was so soggy it fell apart when you picked it up.The blue cheese garlic bread had the merest hint of blue cheese on it - this used to be delish - but not anymore.But the worst thing of all was probably in the smallest of details, and that lay in the minted yoghurt sauce we each ordered with our kebab. It was like somebody had squeezed a tube of colgate into some watery yoghurt. It was truly awful. ???We will never ever order anything from here again. I cannot speak for the restaurant side of things because we've not been in for a long time, but the home dining experience was shoddy. Wish we'd have saved our well earned brass and had beans on toast!
January 2024 by SARAH R
We booked a table for a birthday celebration and it was such a disappointment. We were a large party of 14, and we arrived earlier than our table booking to have a drink in the bar area before dining. When our Booking time arrived, we informed the staff that we were here, we were told there was no rush as the table was ours for the whole evening. When we asked to be seated, we were told our table was not ready and we were kept in the bar area a further 40 mins until we were taken to our table. Our table was booked for 7.30pm, we did not receive our first course until around 9.15pm!!! By the time our food arrived, some of our party were ?passed? eating. The food was very underwhelming, the portions were small and the food very bland. The wait between main course and being offered a dessert or coffee was so long, some guests left. We all really wanted to have enjoyed the food so much more than we were able. A very disappointing experience.
January 2024 by Helena Morley
Don't order home dining from Capri. Food takes much longer than they tell you and they aren't helpful in sorting your order
