January 2024 by Andrew Ingram
Only came to Zizis because Prezzos had no gas. Started fine. Food was OK. Service went downhill at coffee. Specific requests not respected and a cup presented with more coffee on the outside than the inside. Waitress wouldn't acknowledge why the presentation was wrong and when we had to chase the replacement (and another missing drink) we were told it was our fault we'd sent it back and it was very busy (it wasn't).Wouldn't go back.
December 2023 by Sam
Ordered online. Main food was quite good. Desert I think was meant to be someone's takeaway after they ate half of it. Doesn't even look like a desert on their menu.
December 2023 by Jacob Reader
We ordered a margarita pizza and it was basically a flat bread, burnt all the way along the edge, and as thin as paper. I ordered a calzone and the chicken was like it was bought from the ready cooked section from tesco. The Bruschetta was soggy and bread wasn't even crispy. Pasta might be alright but wouldn't recommend pizza.
December 2023 by holly fewtrell
Mixed views on this chain. The venue itself was lovely and had a relaxed yet lively ambience too it. Our waiter and all the staff were really accommodating and polite and service was quick. The food however was really expensive for the quality !! £17.50 for pasta ( see photo) which was watery and some of the pasta was slightly hard ( beef Ragu). The food did not match the price tag. Thankfully I had a voucher to use so I didn?t need to use my own money. Because of the price and average quality of food I wouldn?t come again:(
December 2023 by Jack Hodgson
We were a hour late for our booking due to an emergency hospital visit. However was greeted beautifully and with a big smile.This was probably the most amusing experience I?ve had in a restaurant, we got served the table next to us drinks starters and mains thankfully it was funny not irritating.We had to wait 50 minutes for a starter whilst other tables sat ate and paid before any food and then my pizza was stone cold when it arrived.However, an immediate apology for the wait and the cold food plus removing the pizza from the bill made it an experience I will come back toThanks for being so friendly
December 2023 by Jennifer Hinchliffe
Used to love this place. Been today with my family for my son's birthday. We felt rushed and the portions of food we had were a joke, we all left still feeling hungry and for the price we paid I think it is disgraceful. The waiter cleared the plates away whilst my son was still eating which is just plain rude. We will not give you our custom again.
November 2023 by Stephen Parrington
Staff not that helpful alittle off hand. Food way over priced and not that good, not cooked properly and was cold for what it is, IT'S JUST PASTA.CARD PAYMENT ONLY. Since when has CASH NOT been accepted theses days In places.The only good thing was that they took one of the meals of the bill, which was still £37
November 2023 by Lujain Az
Very limited vegetarian optionsI?ve order the ravioli, but it was tasteless.The food isn?t fresh as well!
November 2023 by Amanda J Moon
A bit of a nightmare visit. First and second choice meals unavailable (the second choice being a lasagna which apparently was still frozen so couldn't be cooked!) Ordered drinks and had to ask for them 15 mins later. Service was very poor with an unenthusiastic waiter. When the meals did arrive, one was the wrong dish. Also, ragu pasta meal was cold and pasta not cooked properly (some hard pieces). To give the place some credit, this meal was taken off the bill. However, this was a Wednesday lunchtime so heaven knows what it's like when it's really busy!!! Don't think we'll be back.
November 2023 by Ian Lord
Disappointing experience. My first choice of salmon wasn't available so I ordered Lasagna, only to be told that the lasagna was still frozen and had to make a third choice. We had to chase our order of drinks as we were waiting sometime and then when our food came, one of our orders was wrong and one of our order was cold. We asked for dessert but the waiter forgot to bring us menus and then returned for our orders which we couldn't give. A bit of a disaster of a service. Our cold food was discounted off the price which was good and the man serving us was very nice but anything that could have gone wrong, did.
November 2023 by John Sanderson
Appalling service and food quality. Long wait for any kind of service and my calzone had raw dough when it arrived.
October 2023 by richard youdan
The service was exceptional, the waitress who serviced us knew the menu inside out. There was a couple of us with allergies and she knew the ingredients of the meals. My pizza was really good.
October 2023 by Nathan Casey
Dining with Zizzi a few days ago with a friend was a good experience. We were attended to promptly and sat at the far end near the open fire oven (which is a fantastic design touch to the interior of the restaurant). Our server was very attentive and kind, and seemed to light up when asked questions. We ordered reasonably priced mixed drinks that were fantastic. After that, we ordered a Calzone Pollo Spinaci calzone, and the Truffle & Pancetta Carbonara.Upon our food arriving, we could tell the pasta had just come from the kitchen, mainly because you can see right through to the kitchen and watch them cook, but also because of how fresh it was. The calzone was very obviously just pulled out of the open oven too. The pasta was alright, decent enough flavor, just a little bland. And the small meat pieces left a lot to be desired. The calzone was good, the insides weren?t the best combination of flavors, but the breading out the outside and the tomato sauce were absolutely phenomenal.For drinks, service, and a simple Italian meal, Zizzi hits all the marks. I would recommend it to anyone local if they are in the mood for Italian. I wouldn?t recommend it to the Italian aficionado who wants an authentic flavorful Italian meal though, it seemed to be lacking just a bit in that, although it very well could have been an off night too. All in all, a great experience.Dietary restrictions: Allergies are asked about upon entrance.Kid-friendliness: A bit more of an elevated adult atmosphere, although that shouldn?t shy families with kids away.Wheelchair accessibility: Easily accessible, located in The Light dining area.
September 2023 by Misha
I had such a pleasant meal at Zizzi thanks to the wonderful waitress, Millie. Her attentive assistance with my dietary requirements made the meal truly enjoyable. The ambiance was cozy and inviting, and the food was delicious. I would definitely recommend Zizzi to anyone looking for a relaxing and accommodating restaurant.
September 2023 by R2726YPsamanthak
We came to Zizzi?s for a simple birthday dinner for a family members birthday. Booked for 6pm and seated immediately, first drink order take at 6.15, drinks didn?t come until 6.45 and then we ordered food. (We had to ask for the set menus) even though it?s advertised 24/7. We ordered our food to then see all of our starts come a good 10 minutes apart. Took a very long time to clear after. Ordered more drinks at this time to then take forever. No one helped the bar person even though we could see managers stood at the side of the room doing nothing. Mains came at different times also, not all together. Some of us ordered off the set 3 course menu which included a dessert so ordered this, which then took an extra 30 minutes to come. In between we had ordered soft drinks with a waitress that never came. Food was good but service was not worth tipping for. Did feel sorry for one male dark haired (did not get his name) waiter who served us throughout but clearly could not handle the workload. Please do better ZIZZI. This was for a birthday celebration and was definitely disappointing.
