After a bad experience with another company I decided to go to Wilsons.My experience from start to finish was excellent from the person who took my order, to being measured done on the time they said.The fitters was absolutely ? again came when they said left everything clean and tidy plus very polite and respectful.Highly recommended Wilsons Carpets Leeds tulip retail park
March 2024 by Sophia Holdsworth
Ordered some artificial grass,Spoke to Alan who took my order efficiently and gave me all the correct information. Quick delivery. Thank you so much Wilson?s carpets
March 2024 by Chloe
If I could leave 0 stars I would. Save your money, time and frustration and go elsewhere! We have had issues going on since November with Wilson?s and despite the politeness of the in-store staff, there is nothing good to say about Wilson?s. Although polite, their staff are not knowledgeable, half our order was missing when delivered, and I was treated as though I was trying to steal from them, (as if having half a kitchen floor was beneficial to me??!!), the carpets were delivered on the roof of a van with no wrapping/coverings, the carpets were fitted terribly, the laminate fitter had to come out multiple times, we currently have creased carpets on our stairs that they are refusing to rectify. As an apology I received £100 back after spending over £3000 with them. Avoid!!!
March 2024 by bboyzeus1594
Great help, thanks Alan and Kyle!!
March 2024 by Abigail Plant
Best range of carpets in Leeds at fantastic prices. More importantly the service is excellent from Kyle and Allan. Highly recommend.
March 2024 by gducky92
Ordered kitchen and bathroom off Alan and Adam. Very helpful and friendly!
March 2024 by Paul Stone
Great service, from Alan
March 2024 by janine warner
From the minute we walked in, Adam was friendly, informative and really helped us make the right choice. So glad we came to Wilsons' today and will defo return when we move on to the other rooms. Thanks Adam!
March 2024 by Joanne Clutterbuck
Brilliant service from start to finish, Kyle was excellentBig thanks Wilson?s Leeds, I?ll be back!
February 2024 by Megan Grayston
Carpet and lino lifting sane day it was fitted customer.care team do not care to even address this part of my complaint.Would leave 0 stars if I could.They did not add all of the materials i had selected when pricing up, missing out underlay and beading from my order, only notifying me on the day of install that materials were missing and I had to pay more money for their error which i did not have at such short notice. The floor that was installed was chipped. And the fitters did not leave waste in a tidy manor as there information described, strewn all over my front garden. They then did not fit 1 of the door bars that i paid for but actually took it back to the show room. They have also damaged kick boards of kitchen cupboards and radiator in bedroom.
January 2024 by Scott Wilson
Immediately greeted by a very professional and knowledgeable member of staff (Kyle). Walked us through options and answered all of our questions. Amazing service all round, and undoubtedly be back once we are ready to renovate the other rooms.
January 2024 by Diane Fitton
All was ok apart from selling me too little underlay but luckily the fitter had a bit in his van . Love the finished wood floor ??
January 2024 by Aleksandra Strong
Kyle in Leeds Hunslet shop was extremely helpful. He provided expertise and accomodated my various demands. I felt confident ordering 140 sq meters of Balterio floor. Plus I was back for lino and will be back for artificial grass next month to do my whole garden.I would highly recommend the quality of products and service!Amazing!
January 2024 by Lawrence Bland
Absolutely Outstanding service, two very willing and able tradesmen that produced top quality carpet fitting.A credit to their Company.
January 2024 by Harry Roberts1728
Great service from Alan and Adam.No hard sell and quick transaction. Went above and beyond to get us quicker fitting. Highly recommend
