January 2024 by hamza khan
Fraud fraud fraud cinema company I bought 2 cinema tickets for the bee keeper movie and there was a defect on the screen throughout the whole movie, at the end I spoke to a very abrupt manager named Ahmed who wasn?t really bothered about my concerns or complaint and was brushed under the carpet with out any remorse. I then referred to customer services and was also neglected please avoid this fraud or a company.
January 2024 by Damilola Abodunrin (Transparency Speaks)
My go-to cinema all thanks to my Sky TV subscription, at least I visit once every month. They have a nice massive space with a multiple number of viewing screens, good sound quality on each screen, comfy recliners and friendly staff. Another beautiful things is that there is loads of activities around the place where the cinema is located so you can be rest assured that you will have a good time before and after your movie.
January 2024 by Paul Anthony
The seats here fully recline if it wasn't for a great movie I would have gone to sleep
January 2024 by David Clough
Convenient parking and decent enough screen sizes. Definitely one of the better cinemas in the area.
January 2024 by Philip Sheaf
fairly nice place but distracting by people eating popcorn and drinking , didn't like queuing for tickets at food counter , kids running about as if in a playaground.
January 2024 by Patricia McHale
Was there yesterday with my daughter and they carried my food in . Because I'm in a wheelchair and they're were superb and helpful staff . I will go there again it was lovely . But thanks to the staff who helped us great cinema and great staff. I'll be back
January 2024 by A William Roman (Aetiyuel)
Absolute pleasure on every visit, excitement feels like first time, nice staff n great hospitality.
January 2024 by Jan Pawe?
Quick acces, no long waiting if u do not want to buy a snacks. Advert a bit to long, but...Seats very conformable screen 3 small but cosy.
December 2023 by Jesudas Damasie
Great screens, and sound . Great value for money as they have configured the sound very well to each movie
December 2023 by Tanzeela Umer
Usually a good experience at Vue, but on this occasion paid exponential prices for the IMAX, only to spend the 2 most uncomfortable hours ever!!The temperature was so high, it felt like a sauna! And when I spoke to the manager afterwards, I was told ...there is no automatic monitoring of the temperature- the screen was full so an uncomfortably high temperature was possible. Someone should've left their movie, come out to complain and get it sorted (or suffer)...In retrospect I should've given up and come out to complain because I couldn't enjoy the movie anyway - one that I was so looking forward to watching - because I had to hang out in the corridor just to be able to breathe.Seats were also stiff as rock and too narrow! (Not reclining)Never thought I'd write this, but our recent visit to Leeds Cineworld, with its non reclining seats, was a much, much better experience - with more helpful and friendly staff and more comfy seats.Never going to waste money on Kirkstall VUE's IMAX again!Too pricey, for a bad experience.
December 2023 by Gerard Ford
Films are reasonably priced but they make their money by selling popcorn, hot-dogs, sweets and ice-cream. Seats are large and comfortable but adverts, and many films, are played at deafening volume.
November 2023 by Russell Tate
Ok cinema. Comfy seats decent size screen and good pic quality. Loud sound but that's indicative of all modern cinema.Will go again
November 2023 by Nick Clarke-Irons
Took the kids to see the Trolls movie today, mistakenly booked VUE Light instead of VUE Kirkstall. Had already bought popcorn and other bits. Spoke to manager, very friendly and empathetic and was able to get me on the next screening. Great customer service. Thank you!
October 2023 by Peter Wooliscroft
This was our first visit and the review would be 4 or 5 stars were it not for some sloppy customer service. Watching the film was a decent experience... comfy reclining chairs, clean environment, cozy ambient temperature and a decent sized screen. 5 stars for that part. But actually getting in to see the film was harder work than it should be. I get why it makes financial sense to have tickets and refreshments sold at a single point of sale, but for that to work properly the staff need to be quick and efficient. Unfortunately they were neither, and after 10 minutes of queueing we very nearly turned around and walked out. Perhaps we were just unlucky on this occasion, and we'll definitely be back again. I just hope it doesn't take us so long to get in to see the film next time.
October 2023 by Zais Linares
I like this place. My family and I usually visit the cinema then go bowling next door. It is very convenient for us. We have watched many films including the Meg 2, blue beetle, all the paw patrol movies and can't wait to see what else they bring.
