December 2023 by Jànis Zirnis
Nothing special ??
December 2023 by Eva Maria (Eva Maria)
Disappointing service. It shouldn't take 3 visits to get a key cut that actually fits. Key one get home it doesn't work, go back to store to explain to guy who cut the key, he makes an adjustment. Get home and yep the key doesn't work. Third time we complain and this time DALTON (not the original guy) listens asked questions looks at the key and informs us the original guy used the wrong blank key so basically the first key was never gonna work! Get home with no faith the key will work but it DOES. Thank you DALTON. The first guy was never interested and it felt like us even taking our business to him was an inconvenience as the second time we went back he was too busy on his mobile to listen to us. The girl trainee has a terrible attitude too so unless i see Dalton i wont be using this place again. To the large guy with the beard maybe you need to think about switching jobs as you clearly hate customers interrupting your day. We were very polite to you but we aren't the only people to review with the same feelings.
November 2023 by Dan Morley
Quick and easy key cutting.
October 2023 by Vlad Petruxin
I just wanted to share how happy I am with today's amazing service I received from Lewis at Timpsons.I was so impressed with his friendly attitude and the level of professionalism from this young man.He is a real asset to this company and deserves recognition. He helped me with everything I needed, and I left very happy.Thank you again! I appreciate your work lot!
October 2023 by Paula Shepherd
Went to white rose last week for some shoes sewing , brilliant service by the man who served me. Went again today for exactly the same service, there was 2 people serving ( neither was the one who served me previously) the one today was going to charge me 2 the amount but reluctantly agreed to do it for the same . When i got home I realised that he didn't even sew them, just glued them , and did a bad job at that. Needless to say I will be returning to the store tomorrow. Absolutely disgusting service , they didnt even tell me that they hadn't done what I requested when I picked them up. The person today has no pride in his work whatsoever and shows no respect to customers or to the Timpsons name. Would have given 0 stars but it wouldn't let me post it .
October 2023 by David H
Just visited this branch to arrange a car key.The man was so ignorant, answering the phone before serving me.I had to walk away.I know most of Timpson staff are ex convicts, no need to bring prison skills to the shop.
October 2023 by Geo DaNick
Great workNice guyHelped me a lot
September 2023 by Andrew Woodhead
Great keys made and even cut another set after I gave the wrong key to copy. Really appreciated. Darren was a gent and very good at what he does. Very recommended
July 2023 by Uknown Uknown
I asked for making a copy of my house key just one normal key and he said £25 absolutely disgraceful! Avoid at all costs never recommend ?
July 2023 by John Speight
Had keys cut , did not fit the lock had further key cut still did not work neither did original , 3rd attempt using new master key did not work again this time gave up and bought new lock
March 2023 by David Gibson
Brilliant service from the 2 chaps there ,wanted some watch spring bars polite and really helpful, thank you keep up the good work
March 2023 by AGE
Leeds27/Whiterose Shopping center.Wanted a small silver dog disc with my dog's name and surname on one side and first line of my address, postcode and phone number on the other. The gentleman that served me seemed like I'd interrupted his day by asking him to do some work attitude followed by "you won't get all that on" before I got to my postcode, then said it again when I also asked for my phone number putting on. I already have one of these with my old dog's details on, so I wasn't asking for the impossible. Then he told me it would be £12.00 ARE YOU HAVING A LAUGH! I then went on Feebay and got one delivered for free with all the details I wanted on for £2.89. I told the gentleman I could get one for £3.00 he said "I wouldn't". Well Mr negative attitude man as I explained, I could, would and I did! Because his attitude was not in shop assistant mode, I will not be returning here.
March 2023 by Syed Miah
Fantastic service. My Vauxhall Astra main key had broken (buttons fell out). Brand new case with new buttons all working perfectly well fitted in less than an hour. Top job
January 2023 by Jordan Bond
Excellent service
December 2022 by Scott Gledhill
I needed a large number of keys cut urgently.Kirkstall couldn't fulfil the order, but he phoned around all the local stores and found a store that could manage my order.Went to the City Centre store, they were expecting my order.24 keys ready in half an hour.Thank you.10/10 would recommend
