March 2024 by Sergio Ferreira
Apart from the excellent customer service from Devon also really knowledgeable and helpful definitely coming back !!
March 2024 by Tate Pickles
Devon was very knowledgeable about the products , 10/10 customer service
March 2024 by Novas Angel
Got served by Devon was an amazing experience, lovely perfumes and would definitely go again !!!
March 2024 by 901044
I would like pass on our appreciation to Thomas for the time and effort he spent on getting my daughters birthday perfume and the excellent job of gift wrapping it for her. His efforts helped to make her birthday special. Thanks Thomas you are a credit to the Perfume Shop. 5 ??
March 2024 by lucy simms
I visited the shop and was served by a lovely lad called Tom. His product knowledge was unbelievable and he was extremely helpful and patient with me. It?s so hard to find a new fragrance but he made the experience so enjoyable and easy! Will definitely be back in to see him!
December 2023 by Lina
The Perfume Shop in Leeds TrinityI was served by Tom and was given the best customer service, he gave a warm welcome, it was definitely worth purchasing from yourselves. Thank you so much, I will definitely be coming back and Will recommend to others
December 2023 by Paul Culling
Poor customer service waiting ages to be seen dispite been next customer kept serving other customers around me. The young female assistant looked bored disinterested when selecting different fragrances no sales rapport ended up at boots.
December 2023 by Steluta Bosneanu
A waste of time, there are lots of offers which are actually "unavailable". Extremely disappointed, I had rewards lose them because there were no decent offers.
December 2023 by Sue Wright
Great store friendly & professional staff. Grange range of products
September 2023 by aqib maken
Customer service is rude bit judgy or may be racist specially the one standing on till on todays date though i bought the perfume because i had to (most rude customer service i ever had in leeds)because she was thinking I can?t buy it that made me feel really upset .i had to buy 3 perfumes but i only bought one because of her judgments it happend just 10 15 mins ago ?frustrated me so much that i had to leave review now because i felt disrespected
September 2023 by Corey Burrett
For being a small shop it is its got lots of good designers but you have to ask to try most of them
August 2023 by Soraya Jarrett
I wondered into the shop during pride day. The staff were very welcoming and knowledgable, they also had an event on spin the wheel, which was great fun. I loved the atmosphere in store, the staff have very good energy.
July 2023 by Marcin Siwicki
The Perfume Shop is a popular perfume and cosmetics retailer in the United Kingdom, with over 400 stores nationwide. The Leeds branch is located in the city center, and is a popular spot for both locals and tourists.The store is well-stocked with a wide variety of perfumes, colognes, cosmetics, and body care products from a variety of brands. There is also a dedicated section for gift sets and fragrances for children.The staff at The Perfume Shop Leeds are knowledgeable and friendly, and are always happy to help customers find the perfect fragrance. The store also offers a loyalty program, which gives customers points for every purchase they make.
July 2023 by J Appleyard
Lovely young man helped us buy wedding aromas...very patient ?????bless him...
June 2023 by James Raza
I have visited this place on 3 separate occasions and each time the customer service is truly abysmal. The standard situation is I walk in, usually get ignored by the Sales Assistant, then I enquire about a perfume, and they usually respond dismissively. I really don't think they get that Perfume Selling is a two way thing. You have to work with the customer to find a scent they will like. I really don't understand why the service here is so poor. Each time I have ended up going to Boots Trinity and paid a little more, simply because the service is better.
