March 2024 by Maureen Kelly
I required glasses as they were destroyed by a taxi. Staff were so helpful and new glasses within 20 minutes.
March 2024 by Peter Kelly
Friendly helpful staff. New glasses are great now I've got used to them.
February 2024 by Paremjit Gill
Well run service and friendly staff been coming here for a few year's
February 2024 by claire mitchell
Friendly staff excellent service James is just amazing customer service
February 2024 by Alannah Teahan Gunby
I returned to store see if I could change my sunglasses to a normal pair of glasses as I realised I don?t actually need the sunglasses with my specific lenses in. (I?m new to glasses and didn?t realise I wouldn?t need these and would benefit more with 2 sets of glasses as it was 2 for 1) , and I looked at the Specsavers return policy, this specified I could change them if I decided they weren?t for me.As soon as I explained I wanted a new pair, Chris who worked there rudely said to me that he would have to bin the sunglasses now as they have my specific lenses in and to make sure I get it right this time with what glasses I want. I thought the return policy is in place for these reasons, why should the customer be blamed for the return policy? Then as I proceed to choose my new frames, Chris and his colleague continued to talk and look over at me which made me feel very uncomfortable as I knew they were talking about me, I felt such an inconvenience and won?t be returning.
February 2024 by Steve Bedford
Friendly staff and quite an efficient system. My only issue was that there was no counter to check in at so it was unclear what to do when I went in the store.
December 2023 by June Holliday
I've just been there today for my annual check up and scan had to do Scan twice due to me blinking a lot but all OK in end was very thorough and explained in detail all I wanted to know staff very helpful too and great in helping me to choose the right fitting frame as I only have a small face
December 2023 by Heather Wade
Very good service, thankyou to Kiran who helped me when choosing my glasses and went above and beyond, 10/10!
December 2023 by Janet Farrar
Great service from all staff.
December 2023 by John Mortimer
I recently visited Specsavers in Crossgates and the service I received was excellent. I would strongly recommend Specsavers to anyone requiring an eye test and new glasses. Well done to all the staff.
November 2023 by chris lawson
excellent service for my wife you had broken her glassses due to a fall at st james hospital she was able to get her glasses in a week
November 2023 by Paula Millington
Excellent and friendly service from Sarah and Simone.Explained everything in detail.
November 2023 by Phil Thacker
Helpful staff, knowledgeable optician. Efficient and on time with delivery. A pain less and professional experience. 2 pairs of varifocals. Professionally measured and assessed. I'm pleased. A well run store.
November 2023 by Col B
Served by Hannah yesterday and she was brilliant. Really friendly, knowledgeable and helpful. An asset to your team. Have used specsavers for years now and always have had great service from them.
October 2023 by tony wilkinson
Excellent service,I have used this shop for may years,no problems with staff,service or products purchased