March 2024 by Jack Thompson
Fantastic service by Gem today in Snow and Rock, Leeds. Really knew his stuff and took the time to understand my requirements and issues, whilst adding relevant knowledge and information as to what I require, not only for my level now but as I (hopefully!) progress to ensure longevity of the boots I buy. Had a full custom boot fit including bespoke insoles and I?ve ended up with boots that cause me no pain and fit like slippers, whilst being tight in all the right places. Would 100% recommend him and the service. No more hire boot agony!
March 2024 by Martin Gammon
The quality of the products is excellent but the person who served us seemed a bit indifferent and pretty much stayed away after getting the boots. Not the sort of very personal care that I have experienced at other branches.
February 2024 by Mike Robinson
Everyone is always friendly and knowledgeable and willing to help. Purchased a jacket from here last year. Only downside is that the stock levels and range variety of some apparel is very low
February 2024 by Joe Manterfield
Great service today by Freddy at the Leeds store.. me and my girlfriend buy a lot of outdoors gear and this guy is Super knowledgeable and friendly. Cheers ?
December 2023 by Alain Salesse
Very knowledgeable and patient staff helped me find the perfect walking shoe.
November 2023 by Neil Noble
Good quality selection. Highly recommended
March 2023 by Luke Behindu
Finn was awesome. Clearly finds the process really interesting and spent a lot of care and time making sure the insoles molded well to my feet and especially my relatively high arches. Really friendly professional service. Thanks a lot Finn, my holiday was a blast because of your service.
March 2023 by Anthony Taylor
Fine a bit hard to find an assistant
January 2023 by Sam F
Very helpful staff when purchasing a ski jacket. Very helpful sorting out an exchange when I got home and found a defect on the jacket.
December 2022 by Harrison Jennings
Came in for a coat pretty unsure of what type I needed. Spoke to Tom and they were proper informative and helpful. Ended up leaving with a coat that meets all my needs and for cheaper than I was intending to pay. 10/10
December 2022 by Andrew Greenwood
Great selection of ski wear & but the mtb & Road bike section has gone so doesn't have quite the feel as before, but if your visiting locally or come from a distance the ski section is well stocked otherwise it would be 5?.
December 2022 by sandra morgan
Great customer service ?.. the staff went above and beyond helpful ?.. would definitely recommend and shop here again.A man upstairs (had previously been a ski instructor I forget his name) was fab!
December 2022 by Emma Varley
The staff are always helpful and friendly and everything is clearly and neatly laid out making it easy to find what you need
June 2022 by bargainator3
Fantastic service. ??? this guy in particular with Gait Analysis. Corrie
May 2022 by Gary Underwood
Good shop to buy descent outdoor gear
