December 2023 by Sarata
Today I was helped out by the lovely leona !Exceptional customer service I will definitely be back again.
October 2023 by Pete T
Excellent customer care. I haven?t been in the shop for a few months as I have been ordering online. The staff had time for me and the choice is good I will back again soon
September 2023 by Darren Tetley
Shopping for casual clothing was greeted by Bella she was very helpful and pleasant helped me find what I needed will definitely be back thanks
July 2023 by Imran Hussain
My word what a great experience. The team was patient and caring. Taking the time to understand what the three of us were wanting for a wedding party.
June 2023 by Victor Hobson
Great service from josh, the whole team could t do enough for me & my wife as we browsed the sale section.josh was outstanding he must of asked us 3 times if we were OK and also couldn't do enough for us once we chose are clothing.thanks josh your 1 in a million.
May 2023 by Jonathan Kirk
Beautiful store in the heart of the victoria quarter. Love the clothes and the brand
April 2023 by Jonathan M
I went on a shopping trip today. I wanted to buy smart casual clothes for a new job i'm starting. While the store looked great (10/10 for retail standards) & the clothes looked interesting, there was ZERO customer service. The store was empty & I wanted some help. Twice I had to go over to the group of staff who were talking to ask for help & then just left to my own devices after my questions had been answered.I left and spent £900 in Paul Smith as I got much better service.I returned to Reiss just to buy a plain T shirt to wear under a shirt I had bought in Paul Smith. No acknowledgement and again the staff were stood in a group chatting. I had to interrupt them again to get any service.I'm an Area Manager for a retailer so I know what good service looks like. There was none in your store today.Missed my ££££ Reiss. I could have easily spend another £900 if you had engaged with me. I did the rest of my shopping online with Mr Porter when I got home.
February 2023 by peter
Clothes always look good but from my experience don't last long
January 2023 by Siobhan Smith
Really helpful and friendly staff. I was happy with my experience. They really tried to help as much as they could.
October 2022 by Nicola Evans-Reid
Gorgeous store inside and out. Good service (friendly and helpful) and stock levels, love the way it?s laid out so you can easily differentiate more casual wear and the business/ dressy wear. Always enjoy visiting (unfortunately not regularly as not local to Leeds).
September 2022 by Sammy Ali
I?ve been coming of years, but recently started buying my jeans from here..! I only ever usually buy my work clothes but since the Pandemic, everything has become smart/casual. Changed my style, and Reiss is a favourite. Spoke to Megan today who was very pleasant and helpful ?
July 2022 by Stephen Halliwell
Nice clothes. But too young for the me
May 2022 by JP Pointer
Rang the Leeds store looking for a certain item that was low on stock. The member of staff I spoke to (Megan) helped me with with finding the item In another branch.Very friendly, couldn?t be more helpful, also explained about delivery etc
January 2022 by Andrew Rook
Superb products amazing customer service from staff.. It makes all the difference
November 2021 by L V
Lovely staff. Today they let me try on a dress I ordered online and came in to collect. Also gave me useful advice on it too. Haven't had a bad experienc here, pleasant overall
