March 2024 by xMelon
The manager lady is so rude and impolite, no customer service provided at all, and the Evri machine hardly ever works. Save your time and money and go to a different shop
October 2023 by Matt Talbot
Absolutely terrible shop!! My partner was spoken to extremely rudely by the manger lady whilst stood at the counter with her disabled son, over nothing! then to be told the owner will contact her and deal with this staff member, he?s done nothing!!! Then (myself) I?ve been in since to try and discuss why this lady feels it?s ok to behave this way and I was also screamed at in the shop and then she even followed me to my van, saying the owner will always believe me!! avoid!!!!!Walk up the street or round the corner to the Londis at least they are nice friendly people!! The owner of one stop you are a coward for not dealing with this!!!!!!!
May 2023 by Helen
I?ve NEVER in my life experienced so much rudeness from a person in my life!For some reason the lady who runs this shop has always had a chip on her shoulder every time I?ve been here.All the other people who work there are so polite and friendly.Totally unprofessional! Completely unjust and horrendous behaviour from someone who should know better!I?m very upset but also extremely angry to have been treated so unfairly!I had my autistic son who has learning difficulties)with me and I was struggling with parcels. This lady told me to go and fetch my rubbish so I complied. I passed her my tickets and she gestured for me to take the rubbish with me. I asked if she could put them in a bin which the other staff usually do and she said NO and told me to get out of the shop!I?m disgusted! Even more so when she knew I was struggling with my son.You ought to be ashamed of yourself!I will be taking this further!Update: Thank you Jeeta. My partner called in today with my number and tried to pass it on to a member of staff. The lady in question obstructed him and wouldn?t let him pass on the number and informed him to give the number to her. He denied. She then became increasingly aggressive and followed him to his car shouting at him so unfortunately I cannot pass on my number which is a shame.I?m astounded by such abhorrent behaviour.I?ve spoken to head office so they have my details for you to get in touch.
February 2023 by emily creaser
Absolutely awful shop. The amount of vegetarian options in there is appalling. Shelf?s are always empty, no one at the shop has a clue what?s going on. Card charge of £1.00? What?s all that about? It?s meant to be a convenience shop. There is nothing convenient about this place. Would NOT recommend.
February 2023 by Kajjal Khan
Lovely people,very helpful pleasant pleasure to visit the ship always. The manager is amazing maybe the owner can learn a thing or two from her about helping and supporting customers that come to your shop.
January 2023 by URBANWORRIOR500
Best staff's very helpful and friendly ?. Would go back again.
September 2022 by Chaimke Productions
The staff that work there, and the female manager are lovely! really friendly always helpful always got time to talk to you! I think any bad reviews are about former staff who used to work there. Honestly, they are so welcoming and sweet. Great shop!
September 2022 by Aron Braun
I agree with the last review, i think any negative reviews are about former staff, everybody there is so nice, the lady manager in the blue shirt is always friendly asks how we are. Love this shop love the staff
August 2022 by Nostalgic Productions
The staff that work there, and the female manager are lovely! really friendly always helpful always got time to talk to you! I think any bad reviews are about former staff who used to work there. Honestly, they are so welcoming and sweet. Great shop!
August 2022 by Rhomas T
Staff constantly over charge me, if they could use the register it might actually be a great shop.
July 2022 by Sarah
Rude aggressive manager. Doesn't bother to talk to you when you ask something, confrontational and staff all act like they hate their life. Can't say i blame them working there. Will never go in again after yet another rubbish experience.
July 2022 by SonofaSailor
Staff constantly over charge me, if they could use the register it might actually be a great shop.
June 2022 by Lysandar
good selection of itemsvery helpful staffthe hermes return is on top of the cash manchine inside(opposite the till)
January 2022 by sameer singh
The store owner/manager is nice, friendly helping. But there staff are rude, arrogant, and one time I got into based less argument, they started shouting very unfriendly way saying "Ur very rude go find some other store" , all I did is pick up my supply for which I already paid Nd they took nearly 15-20 min to give me after receiving the payment
January 2022 by Mike H.i
it is near our house so I'm in and outing of the shop all the time my experience with going to one stop has been amazing the staff are always friendly and polite The manager of the shop is always helpful and friendly they always have a smile and seems to be happy every time I go in to the shop the staff always make me smile as they have an outstanding customer service and always brightens my mood keep up the good work everyone
