Mobile Phones & Accessories in Leeds, West Yorkshire

“Last week,we visited your store at White Rose centre to review our contracts.
We received prompt service from Zahir & Dainora.
We were very pleased with the expert attention, advice & help shown when setting up our new contracts.

J Simpson”

“I went to the 3 store today and Lucas was excellent great customer skills very helpful and friendly I would Highley recommend his great service within 3 mobile networks excellent service”

“Honestly the best experience when dealing with phone contracts. Dan especially was amazing!!! and so helpful cannot thank him enough for all the help he gave us especially as it was super busy and staff were dealing with multiple customers each in a friendly, calm and swift manner. Made switching networks and contracts super stress free and easy . Will absolutely use this store in future ?”

“Although the place was full because it was the weekend, the majority of the young people were very kind in serving us, it's just that it seems to me that the packages they sell are quite expensive.”

“It's CEX. I went in to buy a game but was slightly frustrated about the fact that my 3 minute transaction took more than a 15 minute que as I was behind 5vpeople wanting to sell. Perhaps think about opening a buying only till?”

“Last time I came here was an apple iPhone iPhone 5, which was only a few months old when he decided to stop making any ring sounds they couldn’t fix it and gave me replacement.
Popped in today a problem with an iPhone 11 helpful girl plenty of staff really impressed with the number of staff available .”

“5 star for one staff member JACK
who took time and effort to help
80 year old to buy set up and learn to use her new phone, shame on the rude boss of the store who told Jack he had done too much for the customer .
We call it brilliant service thank you Jack, the flame haired fella.”

“I came to PC World with a broken laptop looking to by a new one. I had previously been to a laptop repair shop in Headingley after my screen broke. I was told by the repair shop in Headingley that there was many other damages to the laptop such as overheating, damaged hardrive etc. which I was very unaware of. I was quoted £220 of repairs for my laptop which I was why I decided to buy a new one. I explained my situation to the lovely technicians at PC World and they asked if they could have a look at my laptop. After turning it on and having a brief look, they advised me that there didn't appear to be anything wrong with the laptop other than the screen, therefore I had been scammed by the previous repair shop. Big thank you to the guys at PC World who were really helpful and honest and saved me wasting my money buying a new laptop unnecessarily! My laptop has now been sent off to have a new screen which will only cost between £40/£50... Not the £220 I was falsely quoted from a dodgy repair shop in Headingley!”

“The person on the first point of contact was both pleasant, well presented and knowledgable about the product and service which we needed, we were taken to another member of staff, Benjamin, who was very recpetive and explained in understandable simple none technical terms the package which would best suit out needs, thereafter, we decided to accept the package recommend by Benjamin, his presentation skills are second to none, highly reccommended, twenty out of twenty”

“Went in here for 1 DVD for my grandson and came out with 5. They have such a good variety and everything is in excellent condition. The staff are extremely helpful, not pushy just available when you need help. They have a range of different games too, X box, ps3,4 and 5. Games consoles, figures for skylanders etc and a wide range of mobile phones.”

“Fantastic Customer Service from Iby at O2
I just want to say a big thank you to Iby, the manager at O2. He was incredibly helpful and professional, quickly resolving an issue I had with a voucher code on my mobile. His support made a real difference — thanks to him, I was able to reconnect with friends when I needed it most. Great customer service like this is truly appreciated!”